Salesforce Administrator - Remote, Growth & AI Workflows

Coherent Solutions; Minneapolis (MN); Hybrid; MXN 400,000 - 560,000; Full time

Benefits offered by this job

Health insurance

Flexible work options (remote & hybrid

Technical and non-technical training

Mentorship

Internal conferences

Referral program

Additional vacation days

Job summary

Coherent Solutions is seeking a Salesforce Administrator to support and enhance the Salesforce environment used by the client’s sales organization. This high-ownership role offers autonomy, production troubleshooting, and collaboration with business users, with AI-assisted workflows in scope.

You will work closely with Sales, Customer Success, and Finance stakeholders to clarify requirements and manage priorities, while ensuring secure data handling and efficient process automation.

Qualifications

• 4+ years of hands-on Salesforce administration experience, including end-to-end ownership of Salesforce solutions and improvements.
• Strong knowledge of Salesforce Flows (record-triggered and screen), data models, and security configuration, including profiles, permission sets, permission set groups, roles, sharing rules, and field-level security;
• Ability to read and understand SOQL and Apex, troubleshoot Flows, triggers, and batch jobs, and identify root causes of production issues;
• Hands-on experience with Salesforce Data Loader or Data Import Wizard and bulk data operations, including data validation and quality checks;
• Strong communication and stakeholder management skills, including experience working directly with senior business stakeholders and managing expectations;
• Ability to independently manage multiple initiatives, balance competing priorities, and handle a high volume of support requests;
• Strong customer-service mindset and willingness to provide direct user support through Slack and ticketing systems;

Responsibilities

• Own end-to-end delivery of Salesforce solutions, from requirements gathering and solution design to configuration, implementation, and release;
• Configure and maintain Salesforce Flows, custom objects, fields, record types, page layouts, Dynamic Forms, and other declarative features;
• Investigate and troubleshoot production issues, analyze Flows, Apex logs, and SOQL queries, resolve configuration-related problems, and collaborate with developers on complex fixes;
• Handle Salesforce support requests, including user access issues, data corrections, and business process troubleshooting, while reviewing AI-assisted tickets and preparing development tasks;
• Collaborate with Sales, Customer Success, and Finance stakeholders to clarify requirements, manage priorities, and participate in sprint planning and release decisions;
• Manage Salesforce user access, permissions, and licenses, and perform bulk data operations, including imports, updates, merges, and deduplication;
• Build and maintain Salesforce reports, dashboards, and internal process documentation;

Skills

Salesforce administration

Communication

Stakeholder management

Problem solving

Prioritization

Tools

SOQL

Apex

Salesforce Data Loader

Job description

Coherent Solutions is seeking a Salesforce Administrator to support and enhance the Salesforce environment used by the client’s sales organization. This high-ownership role offers autonomy, production troubleshooting, and collaboration with business users, with AI-assisted workflows in scope.

You will work closely with Sales, Customer Success, and Finance stakeholders to clarify requirements and manage priorities, while ensuring secure data handling and efficient process automation.