Remote Senior FSC Administrator for Insurance Brokers

Arthur J. Gallagher & Co.

Rolling Meadows (IL)

Remote

USD 120,000 - 160,000

Full time

4 days ago

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Benefits offered by this job

Competitive compensation

Comprehensive benefits programs

Career development opportunities

Collaborative, people-first culture

Global reach with local impact

Job summary

Gallagher is seeking a Senior Salesforce FSC Administrator to administer and enhance FSC for Insurance Brokers across client, policy, and servicing domains. The role emphasizes AI-driven administration using Copilot and Einstein to improve user experience and delivery velocity.

This position is fully remote within the United States, reporting to IT, and involves collaboration with architects and developers to optimize AI-assisted and standard configurations, including integration with external

Qualifications

Minimum of 6 years of Salesforce administration experience.
Hands-on experience with Financial Services Cloud (FSC).
Experience with Digital Insurance, FSC for Insurance Brokers, and Salesforce Industries.
Experience in installing and managing AppExchange products.
Demonstrated adoption of AI-driven delivery practices (Copilot, SF Vibes, prompt engineering).
Proficiency in Apex, Lightning Web Components (LWC), SOQL/SOSL, Flows, and OmniStudio (OmniScripts, FlexCards, Integration Procedures, Data Mappers).
Proven experience enforcing engineering standards: Trigger Actions Framework, WITH SECURITY_ENFORCED / User Mode DML, SLDS, accessibility, and proper error handling.
Strong SOQL/SOSL skills, including relationship queries, selectivity, and large-data-volume considerations.
Solid grasp of Salesforce security model: profiles, permission sets / permission set groups, sharing rules, OWD, FLS, CRUD, and User Mode DML.
Proven ability to use AI to improve efficiency, accuracy, and end-user outcomes.
Strong Salesforce configuration and security expertise.
Strong stakeholder communication skills.
Demonstrated experience with CI/CD for Salesforce (validation-only deploys, scratch orgs or sandboxes, automated tests in pipeline).

Responsibilities

Lead the technical implementation, Administer and Configure Salesforce solutions within Financial Services Cloud for Insurance Brokers.
Develop and maintain custom code (Apex, Lightning Web Components), integrations, and automation (Flows, Process Builder).
Maintain client, policy, and broker relationship models.
Translate user stories and acceptance criteria into clean, testable, bulkified code with 90%+ Apex test coverage.
Collaborate with enterprise architecture to ensure alignment with standards and strategy.
Configure automation using Flows and declarative tools, enhanced with AI-assisted configuration.
Leverage AI-enabled platform capabilities (Einstein, Agentforce, SF Vibes, prompt-driven automation) for insights and adoption.
Configure and support Salesforce Industries / OmniStudio components.
Support Experience Cloud portals for brokers and customers.
Partner with architects and developers to determine optimal AI-assisted vs configuration vs custom solutions.
Integrate Salesforce with external systems via REST/SOAP callouts, Platform Events, Change Data Capture, Named Credentials, and External Services.
Participate in DevOps processes with AI-assisted release and deployment.
Troubleshoot issues using logs, analytics, and AI-supported diagnostics.
Ensure compliance with data governance and security standards.