Senior Salesforce Development Manager

LocumTenens.com, LLC; United States; On-site; USD 140,000 - 190,000; Full time

Benefits offered by this job

Company-paid benefits

Healthcare options

Paid parental leave

401k with company match

PTO 15 days/year

Tuition reimbursement

On-site daycare and cafeteria, fitness

Job summary

LocumTenens.com, LLC is seeking a Software Development Manager for Salesforce to lead one or more Agile teams focused on Sales Cloud, Service Cloud, Data 360, and Marketing Cloud. You will drive architecture, code quality, testing, and DevOps practices, partnering with product management and stakeholders to align priorities with business goals.

The role combines strategic leadership with hands‑on coaching to improve delivery speed and software quality, reporting quarterly on performance metrics

Qualifications

• Bachelor’s degree in computer science, Information Systems, or related field, or equivalent experience required
• 7+ years of experience in Salesforce development and configuration on Sales Cloud and Service Cloud
• 3+ years in a leadership or managerial capacity overseeing Salesforce or CRM teams
• Proven experience with Salesforce DevOps tools (e.g., Copado, Gearset, Salesforce DevOps Center or DX, Jenkins, GitHub Actions)
• Solid understanding of Agile frameworks, with hands-on experience in sprint planning, backlog grooming, and Agile ceremonies
• Proven ability to lead, motivate, and manage high-performing teams, focusing on collaboration and accountability
• Strong analytical and troubleshooting skills, with a proactive approach to identifying and solving issues with critical thinking
• Excellent verbal and written communication skills, capable of articulating technical concepts to non-technical stakeholders
• Ability to prioritize multiple projects effectively, manage timelines, and balance workloads to meet deadlines
• Familiarity with testing practices, including unit testing, integration testing, and quality assurance processes
• Commitment to fostering a culture of continuous improvement, feedback, and Agile best practices
• Willingness to adapt to changing requirements and business needs, while maintaining team focus and productivity
• Strong interpersonal skills with the ability to build positive working relationships within the team and across departments
• Strong customer service mindset
• Strong attention to detail
• Ability to work independently and collaboratively
• Ability to work with sensitive information and maintain confidentiality
• Salesforce Administrator or Platform App Builder Certification required

Responsibilities

• Lead, mentor, and manage one or more Agile‑based Salesforce development teams, focusing on team performance, technical excellence, and continuous improvement
• Oversee the full software development lifecycle, ensuring high-quality deliverables, from planning and requirements gathering through deployment and support
• Collaborate closely with Product Managers and stakeholders to define priorities, set clear goals, and manage sprint planning and backlog along with their team leads
• Ensure adherence to Agile principles and processes, including daily stand‑ups, sprint reviews, retrospectives, and iterative improvements
• Drive the adoption of best practices in code quality, testing, and DevOps to improve productivity, maintainability, and reliability of applications with coordination & collaboration with the DevOps team(s)
• Identify usage of “Out of the Box Salesforce” functionality vs custom
• Evangelize usage of Salesforce native features and products
• Lead development across Sales Cloud, Service Cloud, Data 360, and Marketing Cloud
• Set clear expectations for team members and conduct regular performance reviews, supporting career development and growth
• Identify potential project risks and proactively address any impediments or blockers impacting the development teams
• Oversee the software development process from start to finish, including defining project scope and objectives, and communicating status to upper management on a regular cadence with sprint reports and PI reports
• Ensure proper development alignment with DevOps, QA, and Architects
• Provide detailed reporting, metrics, and key performance indicators (KPIs) on team performance for sprints and PIs while regularly monitoring past performance to identify areas for improvement
• Provide technology team performance reviews for business stakeholders on a quarterly basis
• Hold team(s) accountable for accurate work estimation as well as setting and meeting release & delivery deadlines
• Track development team operating & capital budgets and report monthly to VP of Technology, SVP of Information Service, and AVP or Product Management as well as to Accounting on capitalizable labor
• Foster a collaborative and positive team environment that encourages innovation, open communication, and ownership
• Keep up‑to‑date with the latest Salesforce trends and technology advancements to inform team capabilities and potential process improvements
• Contribute to resource planning, identifying and addressing skills gaps within the team
• Promote knowledge sharing and continuous learning within the team to improve technical skills and cross‑functional understanding
• Directly supervise one or more Agile‑based development teams, including conducting performance reviews and managing team dynamics
• Work within assigned project or departmental budgets, helping to optimize resources and minimize unnecessary costs
• Engage with vendors and third‑party contractors as necessary for specialized projects, tools, or services that support development efforts

Skills

Salesforce development

Sales Cloud

Service Cloud

Leadership

Agile/Scrum

DevOps tooling

Education

Bachelor's degree in computer science or related field

Salesforce Administrator Certification

Platform App Builder Certification

Tools

Copado

Gearset

Salesforce DX

Jenkins

GitHub Actions

Job description

LocumTenens.com, LLC is seeking a Software Development Manager for Salesforce to lead one or more Agile teams focused on Sales Cloud, Service Cloud, Data 360, and Marketing Cloud. You will drive architecture, code quality, testing, and DevOps practices, partnering with product management and stakeholders to align priorities with business goals.

The role combines strategic leadership with hands‑on coaching to improve delivery speed and software quality, reporting quarterly on performance metrics