Senior Software Engineer (AI Enablement)

Cypress HCM

Peachtree Corners (GA)

On-site

USD 120,000 - 160,000

Full time

14 days+
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Benefits offered by this job

401K with company match
Open PTO plan
Competitive medical, dental, and vision plans
Access to telemedicine and HAS plans

Job summary

A growing SaaS company in Peachtree Corners is looking for an experienced software engineer to lead AI initiatives. The role involves building and implementing workflows in Salesforce while working with cross-functional teams. Ideal candidates will have over 7 years of experience in software engineering, strong skills in Salesforce development, and practical knowledge of NLP and AI technologies. This position offers a hybrid work model with comprehensive benefits from day one.

Qualifications

  • 7+ years of experience in software engineering.
  • Strong experience with Salesforce, especially in Apex and Flows.
  • Practical knowledge of NLP and AI agents such as Glean and OpenAI.

Responsibilities

  • Own and accelerate AI engineering for the GTM organization.
  • Act as the technical bridge between multiple departments.
  • Build LLM and agent-powered workflows in Salesforce.

Skills

Software engineering
Salesforce development
Natural Language Processing (NLP)
Cross-functional collaboration

Tools

Salesforce
HubSpot
Gainsight
OpenAI

Job description

Location: Peachtree Corners, GA 30092 | Hybrid Remote: In the office on Tuesdays and Wednesdays

Employees: 750 | Industry: SaaS, Construction | Reporting To: Director of Engineering

Exciting opportunity to join a growing company with a proven track record for career advancement.

Responsibilities
  • Owning and accelerating AI engineering for the GTM organization as a strategic capability
  • Acting as the technical bridge between GTM, GTM Systems, Product, Development, and IT
  • Building LLM and agent-powered workflows directly into Salesforce and adjacent systems
  • Leveraging Glean agents in Salesforce and other LLM platforms to automate manual tasks and unlock new capabilities within GTM
  • Translating business problems into clear technical designs – patterns, diagrams, error handling
  • Implementing secure integrations between GTM and AI platforms – following security patterns
  • Working on high-visibility solutions from discovery to rollout
  • Standardize how GTM builds AI solutions – shared libraries, reusable flows, documentation
Requirements
  • 7+ years of professional experience in software engineering, building production systems
  • Strong experience with Salesforce (Apex, Flows, Platform Integrations)
  • Experience with HubSpot, Gainsight, Planhat, Everstage, Zuora, or Chili Piper is preferred
  • Practical experience implementing NLP, LLMs, and AI agents (Glean, OpenAI)
  • Familiarity with AI workflow and orchestration patterns
  • Experience designing and building automations and data workflows
  • Ability to work cross-functionally with RevOps, sales, customer success, and marketing teams
  • Benefits start on the first day of employment
  • 401K with company match (both immediately 100% vested)
  • Open PTO plan
  • Competitive medical, dental, vision plans – access to telemedicine and HAS plans
  • Short-term and long-term disability, FSA, commuter benefits, life and accident insurance
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