GTM Engineer

Birdeye; Dallas (TX); Hybrid; USD 80,000 - 120,000; Full time

Benefits offered by this job

100% Employer-paid benefits

Unlimited PTO

401(k) with company match

Flexible work from home options

Job summary

Birdeye in Dallas, TX, is seeking a GTM Engineer to develop and own the technical systems that drive our go-to-market strategies. You'll work in a fast-paced RevOps organization, creating AI-powered workflows and managing data pipelines for reporting and operational efficiency.

The ideal candidate has 3+ years in technical roles, proficiency in Salesforce, and experience with automation tools. A focus on innovation and working collaboratively will be key in this rapidly growing company.

Qualifications

• 3+ years in a technical GTM, RevOps, or Sales/Marketing Engineering role.
• Hands-on experience with Salesforce customizations.
• Demonstrated automation skills using platforms like Clay or Zapier.

Responsibilities

• Design and deploy AI-powered workflows across the GTM stack.
• Build and maintain data pipelines between Snowflake and BI tools.
• Architect Salesforce implementations and manage tool integrations.

Skills

Technical GTM role experience

Salesforce experience

Automation building

SQL proficiency

API knowledge

Tools

Salesforce

Clay

Zapier

Tableau

Snowflake

Job description

GTM Engineer at Birdeye in Dallas, TX, United States

Sales Full-time

About Birdeye

Birdeye is the leading agentic marketing platform for multi-location brands. Companies like H&R Block, Aspen Dental, and Caesars Entertainment use Birdeye to manage marketing across thousands of locations — from how they get found, to how they convert, to how they retain customers. Our platform replaces disconnected point tools with AI agents that execute work at the location level — responding to reviews, updating listings, publishing content, and driving conversions.

Backed by Marc Benioff, Jerry Yang, and Accel-KKR, Birdeye was named to G2’s 2026 Best Agentic AI Products list — appearing alongside the world’s leading AI companies. We’re expanding rapidly into enterprise, with growing adoption across large, multi-location brands.

About the Role

We're building a GTM Engineering function inside RevOps — and this role sits at the center of it. As a GTM Engineer, you'll own the technical layer that powers our go-to-market motion: the automations, AI workflows, data pipelines, and tool integrations that turn strategy into execution at scale. This isn't a traditional ops analyst role. You'll write code, build systems, and ship things that sales, marketing, and CS teams use every day. You'll work closely with RevOps leadership, Business Applications, and cross-functional GTM stakeholders to identify where human effort can be replaced with intelligent automation — and then build it.

What You'll Own

• AI-powered workflows — Design and deploy LLM-based automations across the GTM stack (Clay, Gong, Salesforce, Marketo) to surface signals, enrich data, and trigger actions without manual intervention
• Data pipelines — Build and maintain pipelines between Snowflake, Salesforce, and BI tools (Tableau) to power reliable, real-time reporting and scoring models
• Salesforce development — Architect and implement custom objects, flows, validation rules, and field logic to support forecasting, pipeline inspection, and account intelligence programs
• Tool integrations — Own the technical implementation of new GTM tools — from API connections and webhook configurations to data mapping and QA
• Automation infrastructure — Build scalable, maintainable processes using tools like Clay, Zapier, Make, or custom scripts; reduce manual RevOps workload across the team
• Prompt engineering — Write and maintain AI prompts embedded in GTM systems (e.g., Gong Smart Trackers, AI field population in Salesforce) to extract structured insight from unstructured data

Requirements

What We're Looking For

Required

• 3+ years in a technical GTM, RevOps, or Sales/Marketing Engineering role
• Hands‑on Salesforce experience: custom objects, flows, SOQL, validation rules, field‑level logic
• Demonstrated experience building automations using Clay, Zapier, Make, or similar platforms
• Working knowledge of APIs (REST), webhooks, and data transformation
• SQL proficiency — comfortable querying Snowflake or similar data warehouse
• Experience working with AI/LLM tools in a production GTM context (prompt design, output validation, workflow integration)
• Strong systems thinking: can map a business problem to a technical solution independently

Preferred

• Experience with Gong (AI fields, Smart Trackers, API)
• Marketo or equivalent MAP integration experience
• Python or JavaScript for scripting and automation
• Familiarity with Tableau or similar BI tools
• Prior experience in a high‑growth SaaS environment ($50M–$200M ARR)

How You'll Work

You'll operate in a fast‑moving RevOps org that ships iteratively and flags data quality issues loudly. We don't do big‑bang projects — we identify the highest‑leverage bottleneck, build a working solution quickly, and improve from there. You'll be expected to own problems end‑to‑end: from scoping and build to QA, documentation, and training handoff.

You'll partner closely with

• RevOps leadership on strategic prioritization and build roadmap
• Business Applications on Salesforce governance and system architecture
• Sales, Marketing, and CS leadership on workflow requirements and adoption
• Data/Analytics on pipeline integrity and Snowflake modeling

Benefits

• 100% Employer‑paid benefits with multiple health plan options (HSA, PPO) for employees
• Unlimited PTO
• 401(k) with company match
• Flexible work from home options available
• Maternity & Paternity Leave
• Employee Resource Groups - network with like‑minded Birds
• Abundant opportunities that come with a dynamic and fast‑growing organization!