Senior Salesforce & CRM Product Manager

Commercial Metals Company; Irving (TX); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

Benefits Coverage (Medical/Vision/Dent

Paid Time Off

401(k) 4.5% Match

Competitive Compensation & Bonuses

Life & Disability Insurance

Employee Stock Purchase Plan

Training & Advancement

Job summary

Commercial Metals Company is seeking a Salesforce & CRM Manager to execute governance and continuous improvement of Salesforce and CRM capabilities. The role leads a team of Product Managers and partners with IT, business units, and external vendors to drive adoption, streamline processes, and deliver business value.

Reporting to the Director of Commercial Technology and Intelligence, you will translate strategic roadmaps into features, manage releases, and ensure data quality and governance

Qualifications

• Strong Salesforce and CRM platform expertise with current Salesforce certifications, including Salesforce Administrator as a minimum.
• Experience leading Product Managers or technology-focused teams.
• Roadmap development, backlog management, Agile delivery, and lifecycle management.

Responsibilities

• Lead execution of Salesforce and CRM roadmap initiatives across all Lines of Business.
• Manage platform operations, enhancements, releases, backlog prioritization, sprint planning, testing, deployment, and support activities.
• Translate business requirements into product features, user stories, and development priorities.
• Ensure Salesforce capabilities support commercial processes including SMOS, CMOS, pipeline management, customer engagement, opportunity management, and account planning.
• Balance competing business priorities, resource constraints, dependencies, and delivery timelines.
• Serve as Product Manager for assigned products, capabilities, or business units, owning roadmap development, stakeholder alignment, requirements, release planning, and lifecycle management.
• Lead, coach, and develop Salesforce and CRM Product Managers.
• Establish ownership, priorities, performance expectations, and delivery accountability.
• Drive adoption and effective utilization of Salesforce and CRM capabilities.
• Coordinate training, change management, release communications, and user support activities.
• Deliver product updates, roadmap communications, and enhancement releases to stakeholders.

Skills

Salesforce CRM

Product leadership

Roadmap Mgmt

Sales ops

AI CRM capabilities

Jira / TFS

Stakeholder mgmt

Education

Bachelor's Degree

Tools

Salesforce Administrator

Job description

Commercial Metals Company is seeking a Salesforce & CRM Manager to execute governance and continuous improvement of Salesforce and CRM capabilities. The role leads a team of Product Managers and partners with IT, business units, and external vendors to drive adoption, streamline processes, and deliver business value.

Reporting to the Director of Commercial Technology and Intelligence, you will translate strategic roadmaps into features, manage releases, and ensure data quality and governance