Salesforce CRM Architect & Automation Lead

CMCO Brasil; Menomonee Falls (WI); On-site; USD 85,000 - 120,000; Full time

Job summary

Columbus McKinnon seeks a Salesforce CRM Administrator to manage and improve the Salesforce platform and related CRM tools. You will partner with sales, marketing, service, operations, and IT to optimize processes, boost user adoption, and ensure CRM solutions align with business goals.

The ideal candidate combines Salesforce admin expertise with a passion for automation, data quality, and scalable solutions that drive efficiency and growth. Experience with CPQ/Experlogix is a plus.

Qualifications

• Bachelor's degree in information systems, business, or computer science or equivalent experience.
• 3+ years of Salesforce Administration experience and Sales/Service Cloud exposure.
• Experience configuring flows, security settings, reports and dashboards.
• Experience user support, training, and system enhancements.
• Data management, quality, and migration experience.
• Experience with ERP integrations and CRM process automation.
• Salesforce certifications ( Administrator / Advanced Administrator / Sales Cloud Consultant ) preferred.
• Exposure to CPQ/Experlogix and enterprise integrations is a plus.

Responsibilities

• Administer and maintain Salesforce environments, ensuring security and performance.
• Configure Salesforce features including Flows, validation rules, approvals, object types, reports and dashboards.
• Manage users, roles, profiles, permissions, and licenses.
• Troubleshoot defects and implement usability improvements.
• Maintain documentation, training materials, and best practices.
• Support data quality initiatives, imports/exports, deduplication, cleansing, and governance.
• Collaborate with stakeholders to optimize processes and drive adoption.
• Coordinate integrations with ERP, marketing automation, and CRM systems.

Skills

Salesforce Admin

Automation

Data Security

User Support

ERP Integrations

CPQ

Education

Bachelor's degree in IS/CS/Business

Equivalent experience

Tools

Salesforce Flow

Salesforce APIs

MuleSoft

Boomi

Experlogix

Job description

Columbus McKinnon seeks a Salesforce CRM Administrator to manage and improve the Salesforce platform and related CRM tools. You will partner with sales, marketing, service, operations, and IT to optimize processes, boost user adoption, and ensure CRM solutions align with business goals.

The ideal candidate combines Salesforce admin expertise with a passion for automation, data quality, and scalable solutions that drive efficiency and growth. Experience with CPQ/Experlogix is a plus.