Senior Salesforce & Business Systems Analyst

Sonata Software; Irvine (CA); On-site; USD 110,000 - 140,000; Full time

Job summary

Sonata Software in Irvine, CA is seeking a Senior Business System Analyst to drive process analysis, design, and documentation across large-scale platform implementations.

Ideal candidates have 10+ years of BSA experience, mandatory Salesforce CRM expertise, and 20% travel within North America. A Bachelor's degree is preferred. The role is on-site in Irvine, offering opportunities to shape enterprise solutions.

Qualifications

• 10+ years of progressively increasing responsibility as a BSA, with involvement in process analysis, design and documentation.
• CRM system experience in Salesforce is mandatory.
• 20% North American travel is required.
• Bachelor's Degree is highly preferred.
• Commercial, R&D, Marketing, Sales or Revenue Management experience is useful.

Responsibilities

• Lead system and process analysis duties including flow charting and value stream mapping.
• Participate in multiple software platform implementations.
• Develop UAT and QA testing plans and cases.
• Leverage CRM platforms (Salesforce) to drive business outcomes.

Skills

Salesforce CRM

Process analysis

Business process mapping

UAT testing

Stakeholder management

Project management

Data analysis

BI tools

Education

Bachelor's Degree

Tools

Salesforce

Visio

Lucidchart

PowerBI

MicroStrategy

PLM tools

Job description

Sonata Software in Irvine, CA is seeking a Senior Business System Analyst to drive process analysis, design, and documentation across large-scale platform implementations.

Ideal candidates have 10+ years of BSA experience, mandatory Salesforce CRM expertise, and 20% travel within North America. A Bachelor's degree is preferred. The role is on-site in Irvine, offering opportunities to shape enterprise solutions.