Senior Salesforce Business Analyst & Analytics Lead

BMI Suomi (Icopal Oy, Icopal Katto Oy, Ormax Tiilikatot)

United States

On-site

USD 112,000 - 154,000

Full time

3 days ago

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Benefits offered by this job

Health insurance

401K with match

Wellness program

Tuition reimbursement

Employee resource groups

Job summary

GAF is seeking a senior Business Analyst to lead complex requirements gathering, process design, and functional strategy across Salesforce and Analytics platforms. You will optimize Lead-to-Cash, leverage Tableau and Data Cloud, coordinate Slack workflows, and design intuitive user experiences for enterprise manufacturing operations.

The role requires 5+ years of BA experience in Salesforce, with CBAP/PMI-PBA preferred; base salary range is listed below.

Qualifications

5+ years of Business Analysis experience in enterprise settings.
3+ years actively driving Salesforce implementations.
Experience with Lead-to-Cash and data analytics platforms.

Responsibilities

Lead discovery workshops and design sessions with cross-functional teams.
Author user stories, specs, swim-lane diagrams, and UX wireframes.
Define architectures across Sales Cloud, Service Cloud, Experience Cloud, and Data Cloud.
Modernize reporting with Tableau and Slack-driven workflows.
Evaluate declarative vs. programmatic Salesforce configurations.
Lead UAT, test planning, and stakeholder sign-offs.
Mentor junior analysts and support governance across releases.