Senior Salesforce BA & Process Analytics Lead
TechDigital Group
14 days+
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Job description
Qualifications
- Need to have - Salesforce functional knowledge: Comfortable navigating Salesforce with working knowledge of basic objects like accounts, opportunities, cases, etc.
- BA skills: Can gather and translate user needs into system requirements and user stories
- PM small to medium projects: Able to lead requirement gathering, manage stakeholder expectations, track timelines, and ensure deliverables
Nice to have
- Process Mapping: Working knowledge of tools like Miro/Lucidchart to create clear, end-to-end process maps that align with business objectives
- Working knowledge of B2B sales business domain
- Salesforce Reporting Skills: Able to use basic Salesforce reporting to uncover business problems and provide recommendations
Minimum years of experience: 8 years
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