Salesforce BA: DoD, On-Site, Requirements & UAT Lead

North South Consulting Group; Elizabethtown (KY); Sur place; USD 75 000 - 95 000; Plein temps

Résumé du poste

North South Consulting Group is seeking a Business Analyst to bridge DoD customers with Salesforce development teams in Elizabethtown, KY. You will gather and translate needs into clear requirements and user stories, ensuring delivered solutions address the right problems and align with project goals.

You will work closely with the Project Manager, Salesforce Architect, and developers on on-site delivery, with a focus on requirements, backlog grooming, and UAT readiness.

Qualifications

• 3+ years of business analysis experience.
• Working in an Agile team.
• Eliciting requirements and writing user stories and acceptance criteria.
• Developing and refining User Stories.
• Hands-on Salesforce experience as an analyst, administrator, or power user.

Responsabilités

• Lead requirements workshops, interviews, and observation sessions with government stakeholders and end users.
• Document current and future business processes, including process maps and data flows.
• Write clear user stories with acceptance criteria, and maintain the backlog with the Project Manager.
• Perform fit-gap analysis to identify where standard Salesforce features meet a need and where custom work is required.
• Configure basic Salesforce features (fields, page layouts, list views, reports, and dashboards) as needed.
• Write test cases, support system testing, and coordinate user acceptance testing (UAT).
• Maintain a requirements traceability matrix from need to delivered feature.
• Create training materials, user guides, and release notes, and support user training.
• Gather user feedback after release and recommend improvements.

Connaissances

Curiosity

Clear communication

Active listening

Attention to detail

Critical thinking

Collaboration

Formation

Salesforce Certified Business Analyst (required)

Bachelor's degree in Business/Information Systems (nice to have)

IIBA CBAP/CCBA (nice to have)

Salesforce Platform Administrator (nice to have)

Salesforce Platform App Builder (nice to have)

Agile certification (nice to have)

CompTIA Security+ (nice to have)

Outils

Jira

Confluence

Git/GitHub/Bitbucket

Salesforce Flow

Description du poste

North South Consulting Group is seeking a Business Analyst to bridge DoD customers with Salesforce development teams in Elizabethtown, KY. You will gather and translate needs into clear requirements and user stories, ensuring delivered solutions address the right problems and align with project goals.

You will work closely with the Project Manager, Salesforce Architect, and developers on on-site delivery, with a focus on requirements, backlog grooming, and UAT readiness.