Senior Salesforce Architect — Nonprofit/Education Cloud

Pinnacle Consulting & Recruitment

Cleveland (OH)

In loco

USD 150.000 - 180.000

Tempo pieno

39 ore fa

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Descrizione del lavoro

Pinnacle Consulting & Recruitment is seeking a hands-on Salesforce Architect with experience in Salesforce Nonprofit Cloud or Education Cloud to stabilize and enhance a donor and community engagement platform. You will own technical delivery as the implementation partner hands off to internal staff, mentor admins, translate business needs into scalable designs, and drive reliable releases with testing, documentation, and strong stakeholder collaboration.

Competenze

Hands-on Salesforce Architect with solution design and delivery responsibility.
Strong architecture and implementation experience with Salesforce Nonprofit Cloud or Education Cloud.
Experience designing and supporting Salesforce Experience Cloud solutions.
Proven success stabilizing and enhancing Salesforce production environments after implementations.
Strong troubleshooting across Salesforce configuration, automation, integrations, and data.
Ability to translate complex business requirements into scalable Salesforce solutions.
Ability to translate donor, constituent, and community engagement workflows into platform capabilities.
Experience directing work, mentoring administrators, and maintaining delivery accountability.
Strong communication skills collaborating with technical and business stakeholders.

Mansioni

Own the technical architecture and ongoing improvements of the Salesforce platform.
Lead the transition from the implementation partner, including knowledge transfer and review of existing configuration, integrations, documentation, and outstanding issues.
Investigate production defects, identify root causes, and implement sustainable solutions.
Translate business needs into technical designs, actionable requirements, and enhancement plans.
Prioritize and delegate work to internal Salesforce administrators, providing technical guidance and reviewing completed work.
Lead hands-on configuration and complex enhancements while maintaining platform stability.
Establish testing, deployment, and documentation practices to support reliable releases.
Partner with business stakeholders to improve platform functionality, data quality, and user experience.