Senior Salesforce Architect – Life Sciences & HCP Engagement

azuritypharmaceuticals; Raleigh (NC); On-site; USD 120,000 - 180,000; Full time

Job summary

Azurity Pharmaceuticals is seeking a Senior CRM Salesforce Developer to design, implement, and optimize Salesforce solutions aligned with pharmaceutical commercial operations, HCP/HCO engagement, and regulatory requirements.

The ideal candidate will bring deep expertise in Salesforce Life Sciences Health Cloud, Sales Cloud, and Veeva CRM, with hands-on leadership in multi-cloud configurations, data governance, and compliant integrations with IQVIA, Snowflake, and marketing platforms.

Qualifications

• 8+ years of Salesforce experience with a focus on LWC development, CRM design, and system integrations.
• Deep understanding of pharma-specific processes, including HCP engagement, patient services, medical affairs, and regulatory compliance.

Responsibilities

• Lead the development and design of end-to-end Salesforce solutions for pharmaceutical Commercial sales, marketing, and medical affairs teams.
• Ensure scalability, performance, and security of the Salesforce platform, following best practices and industry regulations.
• Define data models, integrations, workflows, and automation strategies to streamline business processes.
• Customize and develop multi-cloud Salesforce solutions, including Sales Cloud, Life Sciences Cloud, Experience Cloud, Marketing Cloud, Maps & Territory Mgmt, and CRMA.
• Design and implement solutions for HCP/HCO engagement, field force automation, KOL management, Rep support programs, sample tracking, and compliance reporting.
• Oversee the customization of Salesforce objects, Lightning components, Flows, and Process Builder to enhance CRM capabilities. Knowledge of Industries cloud Vlocity techstack, including Omnistudio, Dataraptors, DPE, flexcards/ Omniscripts, etc.
• Develop and optimize territory management, consent tracking, and omnichannel engagement strategies.
• Define and implement integrations with third-party pharma systems, including IQVIA, Snowflake, Sales Enablement iRep platforms etc
• Ensure seamless data flow between Salesforce and analytics, customer master, and marketing automation platforms.
• Establish data governance, security, and compliance frameworks, ensuring adherence to HIPAA, GDPR, and FDA regulations.
• Act as a Tech Lead to IT teams, and Junior Salesforce developers, ensuring solutions align with strategic business goals.
• Work closely with Salesforce Admins, Business Analysts, and manage developers to guide solution implementation.
• Lead & participate in discovery sessions, technical design workshops, and roadmap planning with key stakeholders.
• Define Salesforce development standards, governance, and best practices across the organization.
• Provide technical leadership and mentoring to Salesforce teams, ensuring high-quality solution delivery.
• Conduct code reviews, performance optimizations, and security audits to maintain system integrity.
• Ensure Salesforce solutions comply with pharmaceutical industry regulations (HIPAA, Sunshine Act, GDPR, FDA, etc.).
• Implement role-based access controls (RBAC), audit trails, and data encryption for sensitive healthcare and patient data.

Job description

Azurity Pharmaceuticals is seeking a Senior CRM Salesforce Developer to design, implement, and optimize Salesforce solutions aligned with pharmaceutical commercial operations, HCP/HCO engagement, and regulatory requirements.

The ideal candidate will bring deep expertise in Salesforce Life Sciences Health Cloud, Sales Cloud, and Veeva CRM, with hands-on leadership in multi-cloud configurations, data governance, and compliant integrations with IQVIA, Snowflake, and marketing platforms.