Senior Salesforce & Applications Engineer

Northern VA Community College; Virginia; On-site; USD 100,000 - 115,000; Full time

Job summary

Northern VA Community College is seeking a Salesforce/Applications Support Engineer to administer and optimize the college’s Salesforce platform and related enterprise applications. The role partners with business owners, security, infrastructure, and service desk teams to ensure reliable, secure, user-centered software aligned with institutional priorities.

The ideal candidate will manage access, implement integrations, and support deployments while upholding FERPA and Virginia IT security

Qualifications

• Experience administering Salesforce in an enterprise environment.
• Experience designing, building, or supporting integrations between enterprise applications using APIs or middleware.
• Experience providing application support at the enterprise level, including incident and request management and customer communication.
• Experience partnering with business users to gather requirements, document processes, and deliver application solutions.
• Experience with application testing, change management, and release/deployment practices.
• Knowledge of security, access control, and data protection for enterprise applications.

Responsibilities

• Serve as senior technical administrator and engineer for Salesforce environments (Sales Cloud, Service Cloud, Education Cloud, Marketing Cloud, Experience Cloud).
• Manage user provisioning, profiles, roles, and sharing rules with least-privilege and access controls.
• Maintain sandbox and release management, version control, deployment pipelines, release notes, and rollbacks.
• Coordinate testing (unit, system, regression, UAT) and defect tracking; ensure release readiness and validation.
• Collaborate with business owners and analysts to translate requirements into technical designs.
• Ensure data quality and FERPA/compliance governance; coordinate data stewardship and deduplication.

Skills

Salesforce administration

Salesforce integration

APIs and integration

Data governance

Security/compliance (FERPA)

Change management

CI/CD tooling

Git

Tools

Salesforce DX/CLI

DevOps Center

Boomi

MuleSoft

REST APIs

SOAP APIs

CI/CD tools

Git

Job description

Northern VA Community College is seeking a Salesforce/Applications Support Engineer to administer and optimize the college’s Salesforce platform and related enterprise applications. The role partners with business owners, security, infrastructure, and service desk teams to ensure reliable, secure, user-centered software aligned with institutional priorities.

The ideal candidate will manage access, implement integrations, and support deployments while upholding FERPA and Virginia IT security