Senior Salesforce & Apps Support Engineer
Northern Virginia Community College
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Benefits offered by this job
Job summary
NOVA is seeking an experienced Salesforce/Applications Support Engineer to join the College Computing team in Fairfax County. You will administer and optimize the Salesforce platform and related enterprise apps, collaborating with business owners, security, data teams, and vendors to ensure reliable, compliant, and user-centered solutions.
The role emphasizes platform administration, integration work, testing, change management, and ongoing improvements across recruitment, admissions, advising,
Qualifications
- Demonstrated knowledge of Salesforce platform administration and configuration, including security and sharing, data models, declarative automation, reports, dashboards, and AppExchange management.
Responsibilities
- Manage Salesforce environment: user provisioning, roles, profiles, permissions, sharing rules.
- Coordinate testing, releases, and post-implementation validation.
- Gather requirements with business owners and translate to technical designs.
- Ensure data quality, governance, and protection of sensitive data (FERPA compliance).
- Collaborate with vendors and IT teams on integrations and tickets.
Skills
Tools
Job description
NOVA is seeking an experienced Salesforce/Applications Support Engineer to join the College Computing team in Fairfax County. You will administer and optimize the Salesforce platform and related enterprise apps, collaborating with business owners, security, data teams, and vendors to ensure reliable, compliant, and user-centered solutions.
The role emphasizes platform administration, integration work, testing, change management, and ongoing improvements across recruitment, admissions, advising,
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