Senior Salesforce Analyst — Multicloud & Process Remote 15%

Federal Home Loan Bank of Chicago; Chicago (IL); Hybrid; USD 141,000 - 146,000; Full time

Benefits offered by this job

Retirement program (401k and Pension)

Medical, dental and vision insurance

Lifestyle Spending Account

Competitive PTO plan

11 paid holidays per year

Job summary

Federal Home Loan Bank of Chicago is seeking a qualified professional to organize business requirements and document user stories while supporting the Delivery team for Salesforce Multicloud implementations.

The role requires 4 years of experience in evaluating business processes, mapping current and future states, and translating requirements into actionable user stories for Agile delivery across Salesforce clouds. Some remote work is allowed.

Qualifications

• 4 years of experience organizing and documenting business requirements, user stories and supporting Delivery team for Salesforce Multicloud platform.
• 4 years of experience evaluating existing business processes for all Salesforce objects against standards and finding improvements through stakeholder workshops.
• 4 years of experience translating requirements into actionable user stories for Agile delivery across Salesforce multiple clouds.
• 4 years of experience creating current- and future-state process flow diagrams for Salesforce or any other SAAS platform.

Responsibilities

• Organize business requirements, document user stories, and support the Delivery team
• Evaluate business processes against industry standards and identify improvements
• Identify and gather requirements aligned with business goals and Salesforce build
• Develop change management strategies for smooth transitions during improvements
• Collaborate with product owners and stakeholders to prepare development user stories
• Create process flow diagrams to depict current and future state improvements
• Interpret data schema diagrams to understand data relationships.

Skills

Business analysis

Salesforce Multicloud

Agile delivery

Requirements gathering

Process mapping

Education

Bachelor's degree in Industrial Engineering Technology or related field

Job description

Federal Home Loan Bank of Chicago is seeking a qualified professional to organize business requirements and document user stories while supporting the Delivery team for Salesforce Multicloud implementations.

The role requires 4 years of experience in evaluating business processes, mapping current and future states, and translating requirements into actionable user stories for Agile delivery across Salesforce clouds. Some remote work is allowed.