Senior Salesforce Business Analyst - Hybrid, Process Innovation

FHLBank; Chicago (IL); On-site; USD 141,000 - 146,000; Full time

Benefits offered by this job

401k and Pension

Medical insurance

Dental insurance

Vision insurance

Lifestyle Spending Account

PTO

11 paid holidays

Job summary

Federal Home Loan Bank of Chicago is seeking a seasoned business analyst to organize requirements, write user stories, and support the Delivery team on Salesforce Multicloud projects.

You will evaluate current processes against industry standards, identify improvements, and translate needs into actionable tasks for Agile delivery. Strong analytical skills and collaboration with product owners are essential.

Qualifications

• Bachelor's degree in Industrial Engineering Technology or related field.
• 5 years of related experience.
• 4 years documenting business requirements and supporting Delivery team for Salesforce Multicloud.
• 4 years evaluating Salesforce processes and objects against standards and identifying improvements.
• 4 years translating requirements into actionable user stories for Agile delivery across Salesforce clouds.
• 4 years creating current-state and future-state process flow diagrams.
• Must live within commuting distance; Remote work allowed 15% of time.

Responsibilities

• Organize business requirements, document user stories, and support the Delivery team.
• Evaluate business processes against industry standards, identify improvements, and facilitate actionable change.
• Identify and gather requirements in alignment with business goals and Salesforce build.
• Develop and implement change management strategies, ensuring smooth transitions during process improvements.
• Collaborate with product owners and stakeholders to prepare development user stories.
• Create process flow diagrams to depict current and future state improvements.
• Interpret data schema diagrams to understand data relationships.

Skills

Business analysis

User stories

Agile delivery

Data interpretation

Education

Bachelor's degree in Industrial Engineering Technology

Tools

Salesforce Multicloud

Job description

Federal Home Loan Bank of Chicago is seeking a seasoned business analyst to organize requirements, write user stories, and support the Delivery team on Salesforce Multicloud projects.

You will evaluate current processes against industry standards, identify improvements, and translate needs into actionable tasks for Agile delivery. Strong analytical skills and collaboration with product owners are essential.