Senior Salesforce & AI Solutions Consultant - Remote

NeuraFlash; United States; Hybrid; USD 90,000 - 200,000; Full time

Benefits offered by this job

Remote & In-Person collaboration

Travel up to 25%

Flexible scheduling

Collaborative culture

Team celebrations

Job summary

NeuraFlash, Part of Accenture, is seeking a Senior Managed Services Consultant to own functional delivery for Salesforce and Amazon-based solutions. You will translate business requirements into scalable designs, onboard clients and teams, and define User Personas and Stories.

Role involves leading multiple engagements concurrently, with a focus on delivering measurable client value, continuous improvement, and staying current on platform capabilities.

Qualifications

• 3–5+ years of hands-on Salesforce platform experience solving complex use cases.
• Certified Salesforce Admin with Sales/Service Cloud certifications.
• Experience writing user stories with estimation/sizing and release planning.

Responsibilities

• Serve customers as a Senior Consultant, owning functional delivery and execution.
• Provide industry best practices and act as a trusted client advisor.
• Lead requirements gathering and act as the Salesforce and/or Amazon platform expert.
• Own client and team onboarding activities.
• Define User Personas and write and groom User Stories.
• Lead 3–4 managed services engagements concurrently with global delivery teams.

Skills

Salesforce expertise

Client facing

User stories & Agile

Communication skills

Adaptability

Enterprise architecture experience

Willing learner

Education

Salesforce Admin Certification (Sales Cloud or Service Cloud)

Additional Salesforce Certifications (AI Specialist, Community Cloud, Field Service Lightning, CPQ)

Tools

Salesforce Experience Cloud

Salesforce Service Cloud

Salesforce Sales Cloud

Salesforce Knowledge

Amazon Connect

Job description

NeuraFlash, Part of Accenture, is seeking a Senior Managed Services Consultant to own functional delivery for Salesforce and Amazon-based solutions. You will translate business requirements into scalable designs, onboard clients and teams, and define User Personas and Stories.

Role involves leading multiple engagements concurrently, with a focus on delivering measurable client value, continuous improvement, and staying current on platform capabilities.