Senior Salesforce & Agentforce Delivery Lead

Cvent, Inc.; Tysons (VA); On-site; USD 150,000 - 200,000; Full time

Job summary

Cvent, Inc. in Tysons, VA is seeking an experienced Forward Deployment Engineer to lead Agentforce and Data Cloud deployments and guide probabilistic AI on the Salesforce platform.

You will partner with executives, design agentic solutions, and build repeatable delivery models that scale across regulated environments. You will own end-to-end delivery from requirements through production sustainment, embedding with business stakeholders and establishing governance, playbooks, and centers of

Qualifications

• Twelve plus years of experience with five years leading enterprise Salesforce delivery in a forward-deployed or solution consulting role.
• Hands-on production experience delivering Agentforce implementations with design, governance, and testing.
• Deep expertise in Salesforce architecture (Sales Cloud, Service Cloud, Experience Cloud, APIs) and Data Cloud.
• Proven ability to build scalable delivery playbooks, operating models, and centers of excellence.

Responsibilities

• Lead end-to-end Agentforce and Data Cloud deployments as the senior delivery authority.
• Design and deploy autonomous agents, prompt architectures, and multi-step orchestration on Salesforce.
• Drive transition from deterministic automation to probabilistic AgenticOps with governance & monitoring.
• Build AI governance frameworks, agent dossiers, intake processes, and SOPs for repeatable sustainment.
• Establish and lead a Salesforce AI Center of Excellence with enablement programs and certifications.
• Partner with stakeholders to translate workflow inefficiencies into Salesforce-native agentic solutions with measurable outcomes.
• Serve as technical advisor to sales and go-to-market on Agentforce pursuits and framing.

Skills

Salesforce delivery

Agentforce

Data Cloud

Executive advisory

APIs & integration

Cross-functional leadership

Regulatory security

Tools

Salesforce Shield

MuleSoft

Workato

Snowflake

AWS

Azure

Job description

Cvent, Inc. in Tysons, VA is seeking an experienced Forward Deployment Engineer to lead Agentforce and Data Cloud deployments and guide probabilistic AI on the Salesforce platform.

You will partner with executives, design agentic solutions, and build repeatable delivery models that scale across regulated environments. You will own end-to-end delivery from requirements through production sustainment, embedding with business stakeholders and establishing governance, playbooks, and centers of