Senior Salesforce Administrator

Freddie Mac; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

A leading company is seeking a Senior Salesforce Administrator to enhance their Salesforce environments. The role involves collaborating with various teams, designing solutions, and ensuring best practices in Salesforce administration. Ideal candidates will have extensive experience in Salesforce and strong analytical skills.

Benefits

Comprehensive Medical, Dental, and Vision plans

401(k) plan with a match

13 paid holidays, 25 PTO days

Paid Family Leave

Quarterly self-care stipends

Qualifications

• 5+ years experience in Salesforce configuration, development, and administration.
• Strong experience with Tableau and/or Salesforce CRM Analytics.
• Excellent communication and problem-solving skills.

Responsibilities

• Collaborate with stakeholders to gather requirements and define solutions on the Salesforce platform.
• Design, develop, and maintain advanced Salesforce solutions.
• Troubleshoot end user issues and act as an escalation point.

Skills

Salesforce configuration

Salesforce development

Tableau

CRM software quality assurance

Data-driven decision making

Education

Salesforce certification

Job description

Our Mission:
ButterflyMX is on a mission to empower people to open and manage doors & gates from a smartphone. Our products are installed in more than 15,000+ multifamily, commercial, gated communities, and student-housing properties worldwide, including properties developed, owned, and managed by the most trusted names in real estate. Our features are designed for developers, owners, property managers, and tenants and our products lower operating costs and improve tenant satisfaction.

Our Solution:
Developers and owners no longer need to run building wiring or install in-unit hardware. Property managers can grant building access, revoke permissions, and review entry logs from an online dashboard. Residents can open doors from their smartphones, issue visitor access, and see who is trying to enter the building.

Our Culture & Values:Fantastic people are the key to our success. As a distributed, primarily remote workforce, we're looking for more intelligent, passionate, collaborative, ai-forward, and down-to-earth individuals to join our growing team. We're driven by a shared commitment to excellence and innovation, grounded in our core values: We delight our customers, We take ownership, We are a community of collaborators, We speak up, We think big and do small, and We are tenacious.

ButterflyMX is seeking a skilled Senior Salesforce Administrator to lead the ongoing development and maintenance of our Salesforce environments. You will be responsible for working closely with our sales, marketing, support and customer success teams to understand their needs and implement solutions within Salesforce.

• Collaborate with business stakeholders and technical teams to gather requirements and define solutions on the Salesforce platform.
• Participating in technical design sessions; create technical solution documentation aligned with the business objectives and goals.
• Responsible for matching business process and automation requirements to the capabilities of Salesforce, including, but not limited to, managed and unmanaged packages, complex data model, integration, role hierarchy, sharing and security model.
• Prepare reports using various visualization and data modeling methods.
• Design, develop, and maintain advanced Salesforce solutions, including custom objects, workflows, validation rules, process builder and flows.
• Perform code reviews and provide technical guidance to ensure best practices and adherence to Salesforce design and development standards.
• Stay up to date with Salesforce releases and new features, and propose enhancements or improvements to existing solutions.
• Collaborate with stakeholders to develop and execute data migration and system integration strategies.
• Troubleshoot end user issues & act as an escalation point for other team members.
• Collect, refine, and prepare data for analytics and visualization.

Requirements

• 5+ years experience in Salesforce configuration, development and administration
• Strong experience working in Tableau and/or Salesforce CRM Analytics
• Salesforce certification
• Extensive experience with Salesforce configuration, including workflows, validation rules, Process Builder, Flow and security controls
• Experience defining business requirements, writing user stories, and providing detailed Salesforce system and functional designs
• Experience in documenting business processes for future state improved processes and system designs
• Strong knowledge of CRM software quality assurance best practices and methodologies
• Must have excellent oral and written communication, presenting, meeting facilitation, negotiation, decision making, and problem solving skills
• Desire to succeed in a data-driven, fast changing, and entrepreneurial environment

Benefits

• Comprehensive Medical (ButterflyMX covers 90% of the cost), Dental, and Vision plans (ButterflyMX covers 100% of the cost) starting day 1
• 401(k) plan with a match
• 13 paid holidays, 25 PTO days
• Paid Family Leave
• Employee Assistance Program
• Quarterly self-care stipends
• Access to optional benefits including pre-tax flexible healthcare spending accounts (FSA and HSA), Dependent Care FSA, and Commuter Benefits, as well as optional Supplemental Life, AD&D, Hospital Indemnity, Disability, Legal, Accident, Critical Illness, Pet, and Personal Liability Insurance
• And more!

ButterflyMX is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. You must have the authorization to work in the US to become an employee. We strive to create an accessible and inclusive experience for all candidates and employees. If you need reasonable accommodations during the application or the recruiting process, please let our recruiting team know.