Senior Salesforce Administartor

Mercy Chefs; Portsmouth (VA); Remote; USD 80,000 - 120,000; Full time

Job summary

Mercy Chefs, a nonprofit dedicated to providing meals after disasters, seeks a Senior Salesforce Administrator. This role ensures effective Salesforce ecosystem management to enhance donor engagement and operational efficiency. Candidates should have strong Salesforce experience, a passion for the mission, and excellent problem-solving skills.

Benefits

Remote flexibility

Competitive salary & benefits

Professional development opportunities

Faith-driven culture

Qualifications

• 5+ years of Salesforce Administration experience.
• Strong expertise in automation tools such as Flow and Process Builder.
• Experience with reporting and BI tools like Tableau.

Responsibilities

• Oversee administration and development of Salesforce Nonprofit Cloud and Marketing Cloud.
• Design and implement solutions including automations and integrations.
• Collaborate with teams to align Salesforce capabilities with goals.

Skills

Salesforce Administration

Data Architecture

Automation Tools

Problem-solving

Project Management

Education

Salesforce Administrator Certification

Advanced Admin, Marketing Cloud, or Nonprofit Cloud Certifications

Job description

Mercy Chefs is a faith-based nonprofit dedicated to providing chef-prepared, restaurantquality meals to those in need following disasters. As we expand our impact, we are seeking a Senior Salesforce Administrator to lead the management and optimization of our Salesforce Nonprofit Cloud and Salesforce Marketing Cloud platforms. This role is essential in ensuring seamless donor engagement, fundraising, and operational efficiency.

Position Overview

The Senior Salesforce Administrator will be responsible for maintaining, enhancing, and scaling Mercy Chefs Salesforce ecosystem. This role will collaborate with crossfunctional teams to build out new features, optimize processes, and drive innovation in donor management and marketing automation. The ideal candidate is a strategic problem-solver with deep technical expertise in Salesforce and a passion for leveraging technology to further our mission.

Key Responsibilities

Oversee the administration and ongoing development of Salesforce Nonprofit Cloud and Salesforce Marketing Cloud.

Design, configure, and implement solutions, including automations, integrations, and custom workflows.

Collaborate with fundraising, marketing, and operations teams to align Salesforce capabilities with organizational goals.

Ensure data integrity, security, and compliance across all Salesforce platforms. Lead training and documentation efforts to empower internal users.

Monitor system performance, troubleshoot issues, and manage Salesforce updates and enhancements.

Identify and implement new Salesforce features to drive efficiency and engagement.

Work with third-party vendors and consultants as needed for integrations and system expansions.

Qualifications

5+ years of Salesforce Administration experience, with a focus on Salesforce Nonprofit Cloud and Marketing Cloud.

Salesforce Administrator certification (required); Advanced Admin, Marketing Cloud, or Nonprofit Cloud certifications preferred.

Strong expertise in automation tools (Flow, Process Builder, Apex triggers).

Experience with data architecture, integrations, and reporting (e.g., Tableau, NPSP, GAU allocations,or similar BI tools).

Proven ability to translate business needs into scalable technical solutions. Excellent problem-solving, communication, and project management skills.

Passion for Mercy Chefs' mission of feeding those in need.

Why Join Mercy Chefs?

Make a real impact support a mission that provides meals to those in crisis.

Remote flexibility work from anywhere in the U.S. while supporting a global mission.

Competitive salary & benefits including professional development opportunities.

Faith-driven culture work alongside a team dedicated to service and compassion.