Senior Salesforce Administrator

Roundstone; Cleveland (OH); On-site; USD 95,000 - 125,000; Full time

Benefits offered by this job

Medical, dental and vision benefits

Annual bonus

Dependent care 100% match up to max

Parental leave

PTO beginning on Day 1

Tuition reimbursement

Healthy work/life balance

Hybrid office schedule

401(k) plan with company match

Employee Assistance Program

On-site gym with personal trainer

Life insurance and short term disabled

Job summary

Roundstone, based in Rocky River, Ohio, seeks a Senior Salesforce Administrator to own platform operations and drive continuous improvement across Salesforce and Titan Forms.

The ideal candidate will combine strong admin skills with business understanding, API knowledge, and a proactive ownership mindset.

Qualifications

• 5+ years of Salesforce administration experience.
• Experience configuring Salesforce objects, fields, flows, reports, and dashboards.
• Experience with Titan Forms or similar Salesforce-integrated tools.
• Ability translate business requirements into Salesforce solutions.
• Knowledge of Salesforce integrations and APIs.

Responsibilities

• Own day-to-day Salesforce administration and platform operations.
• Manage users, security, roles, and access governance.
• Design/configure Salesforce functionality, reports, dashboards, and automation.
• Maintain data quality and documentation in line with best practices.
• Lead enhancements, testing, releases, and continuous improvement.
• Oversee Titan Forms administration and integration with Salesforce.

Skills

Salesforce administration

Security & access governance

Data management & cleanup

Requirements gathering

APIs & integrations basics

Tools

Titan Forms

Salesforce Lightning

Job description

Position: Senior Salesforce Administrator

About Roundstone

Founded in 2003, Roundstone is not your typical insurance company. We’re on a mission to help employers save on healthcare benefits so they can put those savings towards bettering their businesses and taking care of their employees.

Role Description

The Senior Salesforce Administrator – Platform Owner is responsible for the administration, optimization, and continuous improvement of the Salesforce platform and related business solutions, including Titan Forms. This role owns Salesforce operations, partners with business stakeholders, and ensures the platform remains secure, scalable, and aligned with business needs.

The ideal candidate is an experienced Salesforce professional who combines strong administration skills with business understanding, technical knowledge, and an ownership mindset.

Key Duties & Responsibilities

• Salesforce Platform Ownership
  • Own day-to-day Salesforce administration, configuration, and platform operations.
  • Manage users, security, roles, permissions, and access governance.
  • Configure and maintain Salesforce functionality, including objects, fields, Flows, reports, dashboards, and automation.
  • Maintain data quality, documentation, and Salesforce best practices.
  • Manage enhancements, testing, releases, and continuous improvement initiatives.
• Titan Forms Administration
  • Own and maintain Titan Forms solutions, ensuring reliable operation, security, and accurate data capture.
  • Design, configure, and enhance Titan Forms to support business workflows and integrate with Salesforce.
  • Troubleshoot issues and recommend improvements to enhance user experience and business outcomes.
• Business Partnership & Technical Collaboration
  • Partner with business stakeholders to translate requirements into scalable Salesforce solutions.
  • Identify opportunities for automation, process improvement, and improved user adoption.
  • Collaborate with Salesforce technical leadership on complex solutions, integrations, and platform improvements.
  • Understand Salesforce integrations, APIs, and data flows to support solution design, testing, and troubleshooting.

Required Qualifications

• 5+ years of Salesforce administration experience.
• Strong experience with Salesforce configuration, security, automation, reporting, dashboards, and data management.
• Experience designing and supporting Salesforce solutions, including Titan Forms or similar Salesforce-integrated tools.
• Experience gathering business requirements and translating them into Salesforce solutions.
• Working knowledge of Salesforce integrations, APIs, and data concepts.
• Strong communication, analytical, and problem-solving skills.

Preferred Qualifications

• Salesforce Administrator certification.
• Salesforce Platform App Builder certification.
• Salesforce Platform Developer I certification.
• Working knowledge of Apex and SOQL.
• Experience supporting enterprise Salesforce environments.

Better Benefits

• Medical, dental and vision benefits
• Annual bonus
• Dependent care 100% match up to max allowable
• Parental leave
• PTO beginning on Day 1
• Tuition reimbursement
• Healthy work/life balance
• Hybrid office schedule
• 401(k) plan with company match
• Employee Assistance Program
• On-site gym with personal trainer access
• Life insurance and short term disability insurance

More About Roundstone

Headquartered in Rocky River, Ohio, Roundstone is proud to be a Northeast Ohio Top Workplace as recognized by The Plain Dealer and cleveland.com, based on anonymous employee feedback. We foster a supportive, values-driven culture where employees feel engaged, valued, and celebrated. Roundstone has also been named an Inc. 5000 award recipient for eight consecutive years, reflecting our continued growth and success.

Our Core Values

• Live well: Be healthier and bring positive energy to all you do.
• Work smarter: Get things done, better.
• Own it: Accountability is your middle name. Be on time, do what you say, and finish what you start.
• Be intellectually curious: Always be learning. See opportunity everywhere and have a drive to know.

Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Roundstone Insurance we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.