Sr. Salesforce Architect, Enterprise Applications - US based
ReSource Pro
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Benefits offered by this job
Job summary
ReSource Pro seeks a Senior Salesforce Architect to define and drive the Salesforce platform strategy, governance, and integrations across the GTM tech stack. You will partner with business stakeholders, Revenue Operations, Marketing, Technology, and external vendors to deliver scalable, secure, high-performing solutions that align with organizational objectives.
This remote role requires 10–12+ years in Salesforce, with 5+ years in architect roles, and deep expertise in platform security, data
Qualifications
- 10–12+ years of Salesforce experience with 5+ years in architect roles.
- Salesforce Certifications preferred (Application/System Architect or CTA).
- Experience with Sales Cloud, Service Cloud, CPQ, Revenue Cloud and data integration.
Responsibilities
- Oversee end-to-end Salesforce solution design, enhancements, and integrations across GTM tech.
- Provide governance, architecture reviews, and ensure program health and security.
- Lead data governance, API strategies, and data quality controls across systems.
- Partner with Sales, Marketing, Operations, and Tech leadership as trusted advisor.
Skills
Education
Tools
Job description
Does working as part of a close-knit, friendly team inspire you? Do you find enjoyment in helping customers with their needs over the phone?
Come Join ReSource Pro!
The Senior Salesforce Architect will define and drive the design, governance, integration, and optimization of the organization’s Salesforce platform and its interconnectivity with the broader Go-To-Market (GTM) technology stack. Serving as the most senior technical authority for Salesforce solutions, this role partners with business stakeholders, Revenue Operations, Marketing, Technology, SDU, and external vendors to deliver scalable, secure, high-performing solutions that enable business growth. The Senior Salesforce Architect defines platform strategy, establishes new architectural standards, oversees implementations and program health across the organization’s highest-complexity, multi-stakeholder initiatives, and ensures Salesforce and connected GTM systems align to organizational objectives while maintaining system integrity, data quality, and compliant operations.
Oversee end-to-end solution design for Salesforce implementations, enhancements, customizations, and integrations across the GTM tech stack.
Produce and maintain architecture diagrams, data models, technical specifications, and solution documentation.
Review and approve technical designs created by admins, developers, consultants, and third-party vendors; serve as the final escalation point for enterprise Salesforce architecture decisions.
Provide technical leadership throughout planning, implementation, testing, deployment, and post-release stabilization; oversee overall program health and ensure delivery aligns to roadmap and standards.
Design and oversee integrations between Salesforce and enterprise/GTM systems (e.g., Workday, marketing intelligence/automation tools, data lake, contract management systems, and custom applications).
Define Salesforce data governance standards, master data management practices, and data quality controls.
Ensure integrations follow best practices for APIs, middleware, event-driven architecture, and data synchronization patterns.
Establish new governance processes and continuously mature existing ones, including release management, change control, and environment strategy/management.
Ensure compliance with internal security standards, regulatory requirements, and industry best practices.
Conduct architecture reviews and platform health assessments to proactively identify risk and optimization opportunities.
Partner with Sales, Marketing, Operations, Technology, and Executive Leadership as a trusted advisor on Salesforce capabilities and roadmap opportunities.
Facilitate stakeholder workshops and requirements sessions to drive alignment and clear outcomes.
Mentor and guide Salesforce Administrators, Developers, Business Analysts, other Architects, and external consultants; support vendor selection, recruiting, and resource planning.
Foster a respectful and collaborative environment by upholding professionalism and engaging in constructive and respectful conversations.
Support a positive workplace culture by promoting open, solution-oriented communication, encouraging teamwork, and maintaining a focus on shared goals and productivity.
Education Background: Bachelor preferred in Computer Science, Information Systems, Engineering or related field.
Salesforce Certified Application Architect preferred.
Salesforce Certified System Architect preferred.
Salesforce Certified Technical Architect (CTA) preferred.
10-12+ years of Salesforce experience, including 5+ years in a Salesforce Architect or Lead Architect role.
Deep expertise in Salesforce platform architecture, configuration, customization, and integration.
Experience with Sales Cloud, Service Cloud, and Lightning Platform.
Experience designing enterprise-scale integrations using REST, SOAP APIs, middleware platforms, and ETL tools.
Process-focused and detail oriented, committed to accurate documentation.
Technological proficiency‑ able to learn, utilize, and navigate a variety of external and internal systems.
Travel (% of travel time; domestic or international) :<15% travel: Domestic.
Strong understanding of Salesforce security architecture, sharing models, profiles, permission sets, and governance frameworks.
Experience designing enterprise-scale integrations using REST, SOAP APIs, middleware platforms, and ETL tools.
Knowledge of DevOps, CI/CD pipelines, source control, and release management practices.
Experience with Salesforce CPQ, Revenue Cloud, Experience Cloud, Marketing Cloud, and Data Cloud.
Experience integrating Salesforce with Workday, Microsoft Azure and Fabric data platforms.
Knowledge of enterprise architecture frameworks and cloud technologies.
Strong communication and stakeholder management skills.
Our salary ranges are based on paying competitively for our size and industry, and are one part of the total compensation package that also includes annual bonus eligibility, benefits, and other opportunities at ReSource Pro. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity relative to other ReSource Pro employees. This is a remote position, and the salary range for most locations for this role is $$96,655 $163,676. The salary range may vary based on experience and on the specific geographic location in which the candidate resides.
100% paid employee health insurance available on Day 1
Eligible for all medical, dental, and vision benefits on Day 1
Remote positions are Internet stipend eligible
401k with employer match, vested on Day 1
HSA/FSA available
Long Term and short-term disability employer-provided
Generous PTO plan with paid holidays + floating holidays
Development and growth opportunities
Comprehensive wellness program and prioritization of employee health
The standard interview process includes:
Behavioral interview with Talent Acquisition
Online talent assessment
Hiring Manager interview
Additional interview steps may be added depending on the position or if further evaluation is needed.
Disclosure: Candidates are evaluated at each step of the process. As a result, not every candidate will complete all steps in the process.
Focused exclusively on the insurance industry, ReSource Pro is a trusted strategic operations partner to insurance organizations seeking to increase their productivity and profitability. With a global team of more than 10,000 employees, ReSource Pro operates at the critical intersection of people, process, technology, and data to serve more than 1,800 clients across the carrier, broker, and MGA segments – consistently earning a +96% client retention rate for over a decade. It offers expert advisory services, proven business process management optimization and transformative data and technology solutions. For the 15th time since 2009, it was recognized in 2024 by Inc. 5000 as one of the fastest growing companies in the US.
ReSource Pro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Focused exclusively on the insurance industry, ReSource Pro is the trusted partner insurance organizations rely on to optimize performance, streamline operations and process engineering, and drive growth. Serving 2,000+ carriers, brokers, wholesalers, and MGAs, ReSource Pro is a recognized market leader in insurance workflow optimization, data and technology services, and strategic operating model transformation. Maintaining a 96%+ client retention rate for over a decade, ReSource Pro is the only firm serving the insurance industry to have earned a spot on the Inc. 5000 list 16 times—placing it among the top 0.02% of repeat honorees across all sectors in the Inc. list’s 40+ year history.
ReSource Pro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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