Senior Salesforce Admin—Sales & Service Cloud & Automation

Bounteous; United States; Sur place; USD 100 000 - 150 000; Plein temps

Résumé du poste

Bounteous is seeking an experienced Salesforce Sales & Service Cloud Advanced Administrator to support the Caesars account. You will own hands-on configuration and administration of the Salesforce org, spanning Sales Cloud and Service Cloud, with emphasis on SFSC setup and optimization.

You will work closely with Salesforce engineers, product management, and delivery leads in a cross-functional team. The role requires 3+ years of Salesforce admin experience, strong data model fluency, and

Qualifications

• 3+ years of hands-on Salesforce administration in production environments.
• Strong working knowledge of objects, fields, relationships, and page layouts.
• Experience building and maintaining Flow automation and approval processes.
• Practical experience with Sales Cloud and Service Cloud configuration.

Responsabilités

• Configure and administer Salesforce objects, layouts, record types, and data models.
• Build and maintain Flow-based automation and approval processes.
• Configure Sales Cloud: Leads, Accounts, Opportunities, Forecasting, Quotes, and CPQ/Revenue Cloud where applicable.
• Configure Service Cloud: Case management, Omni-Channel, Knowledge, and Entitlements/SLA.

Connaissances

Data model fluency

Automation expertise

Agile delivery

Incident triage

Sales Cloud config

Service Cloud config

Security skills

Formation

Salesforce Certified Administrator

Platform Administrator II (preferred)

Outils

Salesforce

Outlook integration

Description du poste

Bounteous is seeking an experienced Salesforce Sales & Service Cloud Advanced Administrator to support the Caesars account. You will own hands-on configuration and administration of the Salesforce org, spanning Sales Cloud and Service Cloud, with emphasis on SFSC setup and optimization.

You will work closely with Salesforce engineers, product management, and delivery leads in a cross-functional team. The role requires 3+ years of Salesforce admin experience, strong data model fluency, and