Senior Salesforce Admin & BA — Commercial Process Optimizer

Gardner Resources Consulting, LLC; Massachusetts; On-site; USD 100,000 - 150,000; Full time

Job summary

Gardner Resources Consulting, LLC invites applications for a Salesforce Administrator/Business Analyst role. The candidate will apply BA deliverables to Commercial process improvement and design CRM strategies within Salesforce.

The position requires hands-on Salesforce reporting/dashboard skills and broad understanding of CRM systems, with a preference for pharma/regulatory industry exposure.

Qualifications

• Salesforce.com Admin Certification is preferred.
• Hands on experience with Salesforce reporting and dashboards.
• 10 years of experience in Salesforce Admin and BA roles.
• Experience in Commercial process improvement.
• Regulatory industry experience preferred

Responsibilities

• Provide business analyst deliverables on projects related to Commercial process improvement.
• Develop and maintain Salesforce reports and dashboards.
• Collaborate with stakeholders in pharma/medical device/regulatory sectors.

Skills

Salesforce administration

Business analysis

CRM strategy

Education

Bachelor’s degree in Computer Science

Tools

Salesforce

Dashboards & reporting

Job description

Gardner Resources Consulting, LLC invites applications for a Salesforce Administrator/Business Analyst role. The candidate will apply BA deliverables to Commercial process improvement and design CRM strategies within Salesforce.

The position requires hands-on Salesforce reporting/dashboard skills and broad understanding of CRM systems, with a preference for pharma/regulatory industry exposure.