Senior Sales & Retail Operations Analyst (MDF/CPFR)

Sony Electronics; San Diego (CA); Hybrid; USD 76,000 - 102,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) with company match

Paid vacation

Education assistance

Student loan assistance

Sick leave

Parental leave

Job summary

Sony Electronics is seeking a Senior Sales and Retail Operations Analyst to support scalable MDF operations, reporting, controls, and CPFR activities with major retail customers in the U.S. and Canada.

You will connect sales, finance, marketing, and operations to strengthen governance and deliver actionable insights. The role requires working with SAP, Vistex, Power BI, and Excel, plus experience in forecasting, reconciliation, and process improvements.

Qualifications

• Bachelor’s degree in business, finance, accounting, analytics, information systems, or a related field preferred.
• 3–5 years of relevant experience in sales operations, MDF or trade-promotion management, finance operations, or collaborative forecasting.
• Experience in consumer electronics, retail, distribution, or another fast-moving product environment preferred.
• Advanced Excel skills and hands-on experience creating clear reports and dashboards in Power BI.
• Working knowledge of SAP or a comparable enterprise system; Vistex, MDF, claims, accrual, workflow, or financial-control experience is preferred.
• Experience documenting processes, defining controls, conducting root-cause analysis, and implementing sustainable improvements.

Responsibilities

• Manage end-to-end MDF operations, including program forecasts and budgets, agreements, account assignments, accruals, claims, reconciliations, and close activities.
• Maintain MDF data in SAP, Vistex, and supporting tools; research exceptions and correct account, program, agreement, and claim discrepancies.
• Establish and maintain MDF controls, approval workflows, documentation, standard work, and audit-ready records.
• Maintain Power BI and/or Excel reporting for MDF commitments, spend, claims, open items, variances, utilization, and financial exposure.
• Lead or support root-cause analysis, corrective actions, user acceptance testing, issue resolution, and adoption for SAP, Vistex, reporting, and workflow changes.
• Identify and implement opportunities to reduce manual work through Microsoft Copilot, Power Automate, Power BI, and other practical automation solutions.
• Support retailer-level sales and demand forecasting by reviewing historical performance, promotional plans, product transitions, and current business trends with selected retailers as required
• Partner with sales teams to identify forecast gaps, document assumptions, and communicate risks and opportunities that may affect account plans and business results.
• Perform other reporting, analysis, data-maintenance, system-testing, and operational support activities as business needs evolve.

Skills

Advanced Excel

Power BI

SAP

Microsoft Copilot

Power Automate

Forecasting

Education

Bachelor’s degree in business, finance, accounting, analytics, information systems, or a related field

Tools

Vistex

SAP ERP

Job description

Sony Electronics is seeking a Senior Sales and Retail Operations Analyst to support scalable MDF operations, reporting, controls, and CPFR activities with major retail customers in the U.S. and Canada.

You will connect sales, finance, marketing, and operations to strengthen governance and deliver actionable insights. The role requires working with SAP, Vistex, Power BI, and Excel, plus experience in forecasting, reconciliation, and process improvements.