Senior Sales Ops Leader, AMER — Forecasting & Deal Desk

Talon.One; Chicago (IL); Hybrid; USD 140,000 - 210,000; Full time

Job summary

Talon.One, an Adyen company, is seeking a Senior Sales Operations Manager for AMER to partner with the Go-To-Market leadership. You’ll own forecasting, commission strategy, and deal desk management to strengthen our revenue engine across the US.

You’ll collaborate with Sales, Finance, and Legal to translate strategy into operational reality, with a clear read on pipeline health and performance. Reporting to the Head of Revenue Operations, this role is based near one of our US hubs (New York,

Qualifications

• Bachelor’s degree in Business, Finance, Operations, or a related field.
• 6+ years of sales operations experience, with at least 2 years in a senior role.
• Advanced proficiency in Salesforce and other sales tech stack tools (Sales Engagement, CPQ, Forecasting, etc.)
• Expertise in designing and administering sales commission plans, with knowledge of tools like Xactly, Spiff, CaptivateIQ, or similar
• Extensive experience in deal desk management, including pricing approvals, deal structuring, and contract oversight
• A strong analytical mindset, with advanced Excel skills
• Prior experience in a B2B SaaS or technology company is required
• Exceptional organizational skills, with the ability to manage multiple priorities in a fast-paced environment
• Excellent communication and collaboration skills, with experience working cross-functionally and influencing stakeholders at all levels

Responsibilities

• Manage the sales forecast rhythm and provide timely, accurate forecasts.
• Oversee commission plans and automation for payout processes.
• Own the Quote-to-Cash workflow with Salesforce and CLM integration.
• Develop KPIs and sales dashboards with leadership.
• Identify and fix sales process bottlenecks through stakeholder collaboration.
• Collaborate with Sales, Finance, Legal to turn priorities into operations.
• Build and lead a high-impact revenue operations function.
• Support cross-functional buyers with data-driven insights.

Skills

Sales forecasting

Deal desk

Advanced Excel

Analytics

Cross-functional

SaaS

Education

Bachelor's degree in Business/Finance/Operations

Tools

Salesforce

Xactly

Spiff

CaptivateIQ

Job description

Talon.One, an Adyen company, is seeking a Senior Sales Operations Manager for AMER to partner with the Go-To-Market leadership. You’ll own forecasting, commission strategy, and deal desk management to strengthen our revenue engine across the US.

You’ll collaborate with Sales, Finance, and Legal to translate strategy into operational reality, with a clear read on pipeline health and performance. Reporting to the Head of Revenue Operations, this role is based near one of our US hubs (New York,