Senior Sales Ops & Deal Desk Leader

Sponsor Finder; Boston (MA); On-site; USD 120,000 - 190,000; Full time

Benefits offered by this job

Adyen+ cash benefit

Flexible, unlimited PTO

Medical, dental and vision coverage

401(k) with company match

Pre-tax FSA and commuter benefits

Parental leave

Life insurance + disability

Annual company gatherings

Global office network

Job summary

Talon.One, an Adyen company, seeks a Senior Sales Operations Manager to partner with AMER Go-To-Market leadership, driving forecasting accuracy, commission strategy, and deal desk management as the revenue engine scales. You will own forecasting, KPI definitions, and cross-functional collaboration across Sales, Finance, and Legal.

Reporting to the Head of Revenue Operations, this is a business-critical role influencing sales strategy and execution.

Qualifications

• Bachelor's degree in Business, Finance, Operations, or related field.
• 6+ years in sales operations with at least 2 years in a senior role.
• Experience in B2B SaaS or technology companies is required.
• Strong analytical skills with advanced Excel proficiency.

Responsibilities

• Manage the sales forecast rhythm, with strong pipeline management and deal qualification practices.
• Work with GTM tech stack including Salesforce, Ironclad, CaptivateIQ, Gong, and Claude to drive insights and automation.
• Oversee commission strategy, refining plans and managing the monthly close and payout process.
• Define KPIs, maintain sales dashboards, and provide insights to drive performance.
• Identify sales process inefficiencies and implement solutions to improve day-to-day effectiveness.
• Own the Quote-to-Cash process in Salesforce, CLM workflows, and Finance billing integration.
• Build the deal desk function with pricing approvals, deal structuring, and contract reviews.
• Build rapport with individual Sellers, identifying bottlenecks and improving efficiency.

Skills

Analytical mindset

Cross-functional collaboration

Communication

Strategic partnership

Education

Bachelor's degree in Business, Finance, Operations, or related field

Tools

Salesforce

CaptivateIQ

Gong

Ironclad

Claude

CPQ

Xactly

Spiff

Job description

Talon.One, an Adyen company, seeks a Senior Sales Operations Manager to partner with AMER Go-To-Market leadership, driving forecasting accuracy, commission strategy, and deal desk management as the revenue engine scales. You will own forecasting, KPI definitions, and cross-functional collaboration across Sales, Finance, and Legal.

Reporting to the Head of Revenue Operations, this is a business-critical role influencing sales strategy and execution.