Senior Sales Operations Lead: Forecast, Deals & Growth

Talon.One; Boston (MA); Hybrid; USD 120,000 - 180,000; Full time

Job summary

Talon.One, the incentives engine, seeks a Senior Sales Operations Manager for AMER Go-To-Market. You will own forecasting, commission strategy, and deal desk while partnering with Sales, Finance, and Legal to turn strategic priorities into operational reality. You will report to the Head of Revenue Operations.

Location options include New York, Chicago, or Boston, with hybrid work and cross-functional collaboration across regions to scale revenue efficiently.

Qualifications

• Bachelor’s degree in business, finance, operations, or related field.
• 6+ years of sales operations experience with at least 2 years in a senior role.
• Advanced proficiency in Salesforce and other sales tech stack tools.
• Expertise in designing and administering sales commission plans (Xactly, Spiff, CaptivateIQ).
• Extensive experience in deal desk management (pricing approvals, contract oversight).
• Strong analytical mindset with advanced Excel skills.
• Experience in a B2B SaaS or technology company is required.
• Excellent communication and collaboration across levels.

Responsibilities

• Manage the sales forecast rhythm with Global Sales Leadership.
• Work with GTM tech stack (Salesforce, Ironclad, CaptivateIQ, Gong, Claude) for insights.
• Oversee commission strategy, model plans, and monthly payout process.
• Define KPIs, maintain sales dashboards, and provide performance insights.
• Identify sales process inefficiencies and implement improvements.
• Own Quote-to-Cash processes in Salesforce and CLM workflows.
• Build deal desk function with pricing approvals and contract reviews.
• Collaborate with sales, legal, and finance to accelerate deal velocity.

Skills

Salesforce

CPQ tools

Deal desk

Commission design

Excel

B2B SaaS

Cross-functional

Analytics

Education

Bachelor's degree in business/finance/operations

Tools

Xactly

Spiff

CaptivateIQ

Salesforce

Job description

Talon.One, the incentives engine, seeks a Senior Sales Operations Manager for AMER Go-To-Market. You will own forecasting, commission strategy, and deal desk while partnering with Sales, Finance, and Legal to turn strategic priorities into operational reality. You will report to the Head of Revenue Operations.

Location options include New York, Chicago, or Boston, with hybrid work and cross-functional collaboration across regions to scale revenue efficiently.