Senior Sales Operations & Inside Sales Lead

Nexus Semiconductor Recruitment; San Jose (CA); On-site; USD 120,000 - 180,000; Full time

Job summary

Nexus Semiconductor Recruitment Limited is seeking a senior sales operations leader for a full-time role based in San Jose, California. You will own the sales planning and forecasting framework, connect company objectives with field activity, and drive pipeline creation, lead qualification, and deal acceleration.

You will partner across Planning, Finance, Marketing, Product, Compliance, HR, and Logistics to standardize processes, improve forecast accuracy, and scale operations.

Qualifications

• Fluency in English and Mandarin is required.
• Bachelor’s degree in business, finance, economics, or related field.
• 5+ years in Sales Operations/Revenue Operations/Sales Finance with 2+ years in a senior/lead role.
• Proven ability to build or modernize sales planning and forecasting frameworks.

Responsibilities

• Build and modernize sales planning and forecasting frameworks for consistency and accuracy.
• Lead inside sales, manage small-to-mid-sized accounts, qualify inbound leads, prospect outbound, respond to questions.
• Manage sales orders through delivery, coordinating shipments and invoicing while tracking backorders and delays.
• Own lead routing, scoring, SLAs; track call volume, conversions, and pipeline.
• Maintain CRM data, build forecasting models, analyze variances, drive corrective actions.
• Create KPI frameworks for reps and managers; address underperformance and recognize top performers.
• Design and rollout CRM modules; optimize dialers and sequencing tools and conversation intelligence systems.
• Develop sales policies and collaborate with Planning, Finance, Marketing, Product, Compliance, HR, Logistics.

Skills

English and Mandarin fluency

Sales operations experience

Inside sales leadership experience

Forecasting & variance analysis

CRM & sales tools

Sales commission planning

Education

Bachelor’s degree in business/finance/economics or related field

Tools

CRM systems

Sales engagement tools

Dialers

Conversation intelligence tools

Job description

You will build, own, and modernize the sales planning and forecasting framework while leading inside sales execution. You’ll connect company sales objectives with field-level activity, improve forecast accuracy, and lead the work of generating pipeline, qualifying leads, and accelerating deals. You’ll also partner with teams across the business to support consistent, scalable sales operations.

The company develops memory solutions for consumers and businesses in the semiconductor market. Its products focus on performance and reliability, supported by technical services and delivery operations. This is a full-time role based in San Jose, California.

What You Will Be Doing

• Build and modernize sales planning and forecasting frameworks to improve consistency, scalability, and forecast accuracy.
• Lead inside sales, manage small-to-mid-sized accounts, qualify inbound leads, prospect outbound, and respond to customer questions.
• Manage sales orders through delivery, coordinating shipments and invoicing while tracking backorders, schedules, and delays.
• Own lead routing, scoring, and service-level agreements; track call volume, connection rates, conversions, and pipeline generated.
• Maintain accurate CRM data, build forecasting models, analyze forecast-versus-actual variances, and drive corrective actions.
• Create KPI frameworks for sales representatives and account managers, address underperformance, and recognize top performers.
• Design and roll out CRM modules, and optimize dialers, sequencing tools, and conversation intelligence systems.
• Develop sales policies and partner across Planning, Finance, Marketing, Product, Compliance, HR, and Logistics.

Key requirements / What we look for

• Fluency in English and Mandarin.
• Bachelor’s degree in business, finance, economics, or a related field.
• At least five years of experience in Sales Operations, Revenue Operations, or Sales Finance, including at least two years in a senior or lead role.
• Demonstrated experience managing or building an inside sales function.
• Proven ability to build or modernize sales planning and forecasting frameworks from the ground up.
• Strong analytical and financial modeling skills, including forecast-versus-actual variance analysis and pipeline conversion metrics.
• Hands-on experience designing and administering sales commission or incentive plans.
• Proficiency with CRM systems; experience rolling out CRM modules is a strong plus.
• Experience with inside sales tools such as sales engagement or sequencing platforms, dialers, and conversation intelligence tools.

Why This Role and How to Apply

You’ll have broad ownership across sales planning, forecasting, and inside sales, with the opportunity to modernize core frameworks and tools. The role also connects directly with cross-functional teams to align sales execution across the business.

Apply or contact Nexus Semiconductor Recruitment for a confidential conversation.