Senior Sales & Operations Coordinator – Equipment Rentals

Herc Rentals; Lubbock (TX); On-site; USD 37,000 - 43,000; Full time

Benefits offered by this job

Medical, Dental, Vision coverage

401(k) plan with company match

Employee Stock Purchase Program

Paid Time Off

Job summary

Herc Rentals in Lubbock, TX is seeking a Senior Sales and Operations Coordinator who will be the first point of contact in the branch. The role combines sales support with operations coordination to ensure smooth delivery, pricing, and customer service excellence.

Ideal candidates bring 2–4 years of relevant experience, familiarity with Rental Man and On the Go, and a solid grasp of DOT regulations. This on-site position offers competitive pay and comprehensive benefits.

Qualifications

• High school or GED required.
• College degree preferred.
• 2-4 years of relatable experience.
• Fluent with Rental Man and On the Go use.
• Proficient in DOT Regulations and load securement guidelines.

Responsibilities

• Proactively answer and resolve customer questions.
• Schedule delivery and pickup of equipment and partner with drivers/vendors.
• Optimize routing of drivers with DOT Regulations expertise.
• Aid and support branch coordinators.
• Be a trusted partner to territory sales reps.
• Manage a portfolio of customers and maximize revenue.
• Finalize sales for inbound and outbound calls.
• Provide expert advice on equipment selection, operation and maintenance.
• Generate, process, and review daily business reports.
• Support all team members and collaborate cross-functionally.
• Build fluency with Fleet, Procurement, dashboards, and branch checklists.
• Act as local expert on Optimus and pricing practices.
• Assist others with Salesforce.com.
• Open accounts and prescreen customers using eApply.

Skills

Customer service

Communication

Decision making

Initiative

Planning

Teamwork

Adaptability

Education

High school or GED

College degree

Tools

Salesforce.com

Job description

Herc Rentals in Lubbock, TX is seeking a Senior Sales and Operations Coordinator who will be the first point of contact in the branch. The role combines sales support with operations coordination to ensure smooth delivery, pricing, and customer service excellence.

Ideal candidates bring 2–4 years of relevant experience, familiarity with Rental Man and On the Go, and a solid grasp of DOT regulations. This on-site position offers competitive pay and comprehensive benefits.