Senior Sales Manager

The Crescent Hotels Group; Orlando (FL); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health benefits

Paid vacation

401K matching

Hotel discounts

Team member parking

Team member meals

Job summary

The Crescent Hotels Group is seeking a Senior Sales Manager for the DoubleTree by Hilton Orlando Theme Park Resort. You will be responsible for proactively soliciting and managing group opportunities with substantial revenue potential and up-selling to maximize revenue.

Drive loyalty through exceptional service and ensure seamless handover for guest experiences. Experience in hotel sales is essential, with a 4-year degree in Hospitality preferred; Hilton experience is a plus.

Qualifications

• Requires a minimum 4-year degree in Hospitality or related major or 4 years of hotel sales experience in a 500+ room property.
• Hilton experience is a plus but not required.
• SMERF group experience is required.

Responsibilities

• Solicit and manage group opportunities with significant revenue potential.
• Upsell each business opportunity to maximize revenue.
• Achieve personal and team revenue goals and ensure proper handover for service delivery.
• Drive customer loyalty by delivering service excellence throughout the customer experience.
• Support the DoubleTree by Hilton Orlando Theme Park Resort accounts.

Skills

Detail oriented

Communication skills

Education

Bachelor's degree in Hospitality or related field

Job description

Description

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shinning stars of what we do!

We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that "feeds your inner explorer", we work hard to create and deliver on what you need. We are ready for you to start your journey with us where You Belong, We Care, Shine Bright.

We are looking for our next great team member to join us on our Sales team at the Doubletree by Hilton Orlando Theme Park Resort. We are committed to providing you with:

• An exceptional and comprehensive benefit plan for eligible associates & your family members
• Paid Vacation, Personal and Holidays
• 401K matching program for eligible associates
• Hotel discounts for Hilton Hotels and Crescent managed properties within North America and Canada.
• Team Member Parking
• Team Member Meals

ESSENTIAL DUTIES

Senior Sales Manager- SMERF is an overtime eligible manager (OEM)

• Responsible for proactively soliciting and managing group related opportunities with significant revenue potential
• Actively up-sells each business opportunity to maximize revenue opportunity
• Achieves personal and team related revenue goals. Ensures business is turned over properly and in a timely fashion for proper service delivery
• Responsible for driving customer loyalty by delivering service excellence throughout each customer experience
• Provides service to our customers to grow the account on behalf of the DoubleTree by Hilton Orlando Theme Park Resort

EDUCATION AND/OR EXPERIENCE

A minimum 4-year degree from an accredited university in Hospitality or related major OR 4 years’ experience in Hotel Sales at a hotel with 500 rooms or more.

Hilton experience is a plus but not required.

SMERF group business prior experience required.

This position does require previous hotel experience and is eligible for a bonus program based on achieving set goals. If you have the spirit of hospitality, great communication skills and stellar at developing relationships, this may be your opportunity to make an impact and to grow with us.

Behaviors

• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well (Required)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

Source: Crescent Hotels & Resorts