Senior Sales Manager

Holiday Inn Express & Suites Boston - Cambridge; Cambridge (MA); On-site; USD 70,000 - 120,000; Full time

Benefits offered by this job

Health Insurance

Paid Time Off

401k Company Match

Life Insurance

TELUS Health access

Travel Discounts

Transit/Parking benefits

Wellness Program

Education Support

Tech Reimbursements

Referral Bonus

Quarterly Incentives

Job summary

Holiday Inn Express & Suites Boston - Cambridge is seeking a Senior Sales Manager to drive revenue across all hotel segments. Lead and coach the sales team, develop key accounts, and present compelling proposals to clients to close opportunities.

The role requires a proven sales background in hospitality, strong client relationships, and the ability to travel locally for outside calls and industry events. You will coordinate with departments to service accounts and support growth in a fast-paced

Qualifications

• Proven track record in sales required and hospitality sales experience preferred.
• Strong relationship-building with clients and stakeholders.
• Ability to coach and develop sales associates to meet brand standards.

Responsibilities

• Interview, select, train, and coach sales associates.
• Maximize revenue by selling all facets of the hotel to clients.
• Negotiate terms that satisfy customer requirements.
• Manage accounts and ensure solicitation and closing are documented.
• Coordinate cross-department servicing of accounts.
• Maintain relationships with key accounts to grow revenue.
• Deliver persuasive verbal sales presentations to clients.
• Travel locally for outside calls and trade shows.

Skills

Sales experience

Account management

Negotiation skills

Coaching/training

Education

Hospitality degree

Job description

Opportunity: Senior Sales Manager

Manage accounts to achieve guest satisfaction and to solicit past and new business ensuring all revenue goals are achieved or exceeded.

Your Growth Path

Property Director of Sales – Area Director of Sales – Regional Director of Sales

Your Focus

• Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
• Maximize revenue by selling all facets of the hotel to previous, current and potential clients.
• Use professional sales techniques to negotiate the best possible terms and conditions that satisfy customer (internal and external) requirements.
• Manage accounts ensuring pertinent aspects of solicitation and closing are complete and documented.
• Coordinate various departments' participation in servicing accounts.
• Maintain hotel relationships with key accounts to increase customer satisfaction and account revenue.
• Develop and conduct persuasive verbal sales presentations to prospective clients.
• Articulate and leverage the benefits of the hotel to close sales opportunities.
• Travel locally to conduct outside calls, promote the hotel and review competition.
• Represent hotel at trade shows.
• Perform other duties as requested by management.

Your Background

• Associate’s or Bachelor’s degree in Hospitality or related industry preferred.
• Proven track record in sales required and previous hospitality sales experience preferred.

HHM Hotels Benefits And Perks

• Medical, Dental and Vision Health Insurance
• Paid Time Off
• 401k Company Match
• Free Basic Life Insurance
• 24/7 access to TELUS Health, a confidential work-life resource.
• Travel Discounts
• Commuter Transit and Commuter Parking Benefits
• Employee Assistance and Wellness Program
• Educational/Professional Development
• Technology Reimbursements
• Referral Bonus Program
• Quarterly Incentives

Work Environment and Context

• Work schedule varies and may include occasionally working on holidays and weekends.
• Required to sit for extended periods, lift up to 10 pounds, bend, reach, use hands and fingers to operate keyboard.
• Moderate travel between hotel and client’s locations required.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It