Senior Sales Engineer Lead — Mortgage Tech (Hybrid)

Fannie Mae; Washington; Hybrid; USD 109,000 - 142,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Fannie Mae is seeking a Sales Engineer – Lead Associate to guide teams in evaluating enterprise technology opportunities and delivering customer-focused solutions in the U.S. housing finance context.

The role emphasizes translating complex mortgage tech concepts for lender clients, building strong client relationships, and driving product adoption during a fast-paced, hybrid work environment.

Qualifications

• 4+ years in customer-facing roles such as sales engineering, solutions consulting, account management, client engagement, business consulting, mortgage technology, financial services, or a related field.
• Experience assessing customer business processes and operational workflows to identify opportunities for technology adoption, process improvement, and business value.
• Ability to translate complex technical concepts into clear, customer-focused guidance for audiences with varying levels of technical expertise.
• Knowledge of mortgage lending, loan origination, underwriting, or digital mortgage technologies, with the ability to discuss technology solutions that improve operational efficiency and customer outcomes.
• Experience building and maintaining trusted relationships with clients and cross-functional stakeholders to drive collaboration, influence decision-making, and support successful product adoption.

Responsibilities

• Independently assess customer business needs, processes, and technology workflows to identify adoption opportunities, address obstacles, and support successful delivery of Fannie Mae digital products and programs.
• Present complex topics into clear guidance for lender clients and internal stakeholders, while sharing customer feedback and market insights with product teams to inform future enhancements.
• Use strong knowledge of Fannie Mae solutions to support customer engagement, strategic account planning, and product adoption.
• Build trusted relationships with internal and external stakeholders to drive alignment, collaboration, and measurable adoption outcomes

Skills

Account Management

Account Planning

Customer Engagement

Fostering Collaboration

Marketing Insights

Oral Communications

Product Adoption

Technical Knowledge

Written Communication

Education

Bachelors Degree

Job description

Fannie Mae is seeking a Sales Engineer – Lead Associate to guide teams in evaluating enterprise technology opportunities and delivering customer-focused solutions in the U.S. housing finance context.

The role emphasizes translating complex mortgage tech concepts for lender clients, building strong client relationships, and driving product adoption during a fast-paced, hybrid work environment.