Senior Sales Engineer – Aviation SaaS Solutions

Iridium; McLean (VA); Hybrid; USD 120,000 - 155,000; Full time

Benefits offered by this job

Stock options

Annual bonus

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid time off

Paid holidays

Parental leave

Job summary

Iridium is seeking a Sales Engineer to bridge customers and our Aireon product strategy team. You will lead demos, guide solution design, and respond to RFIs/RFPs, translating customer objectives into practical technical outcomes and aligning with our product framework.

You’ll collaborate with sales, engage enterprise customers, and provide hands-on onboarding guidance. This role emphasizes strategic thinking with tactical execution in a hybrid office setting.

Qualifications

• Bachelor's degree in Computer Science, Engineering, or related field or equivalent experience.
• 8+ years in technical sales engineering or related customer-facing role in SaaS/aviation/data-centric industries.
• Ability to clearly convey products and deliverables to non-technical stakeholders.
• Proven ability to build relationships with leadership and enterprise customers.
• Analytical mindset to assess situations and devise solutions.
• Bias for action with a solution-first mindset.
• Experience translating business requirements into technical outcomes for enterprise customers.

Responsibilities

• Lead demos, prototypes, and technical responses to RFIs/RFPs with the sales team.
• Translate customer objectives into technical terms aligned with Aireon's capabilities; advise on data delivery and integrations.
• Act as the technical advocate, capturing needs for product development and roadmaps.
• Provide hands-on guidance during onboarding, configuration, and early deployment.
• Maintain feedback loops with engineering/product teams to align with customer needs.
• Contribute to product documentation, user guides, and training materials.
• Perform market research and customer engagements to identify needs and opportunities.

Skills

Communication skills

Relationship building

Analytical mindset

Proactive

Enterprise customer engagement

Education

Bachelor's degree in Computer Science/Engineering or related field

Tools

APIs

Data delivery pipelines

Cloud integration patterns

Software development

Job description

Iridium is seeking a Sales Engineer to bridge customers and our Aireon product strategy team. You will lead demos, guide solution design, and respond to RFIs/RFPs, translating customer objectives into practical technical outcomes and aligning with our product framework.

You’ll collaborate with sales, engage enterprise customers, and provide hands-on onboarding guidance. This role emphasizes strategic thinking with tactical execution in a hybrid office setting.