Senior Sales Engineer

RGBSI; Rochester (MI); On-site; USD 90,000 - 130,000; Full time

Job summary

RGBSI is seeking a Senior Sales Engineer in the United States (Michigan, Rochester) to support sales executives by aligning customer needs with technical solutions in automation and robotics. The role emphasizes strategic deal ownership, account growth, and cross-functional collaboration to influence revenue.

The candidate will manage proposals, nurture key relationships with stakeholders, and generate regular reports on sales pipeline and forecasts.

Qualifications

• 3 years of experience in customer facing sales, preferably Industrial.
• Robotics and automation knowledge is required.
• Demonstrated ability to understand and communicate technical automation solutions.
• Consultative selling and negotiation skills.
• Proficiency in Microsoft Suite.
• Ability to make effective, succinct presentation.
• Superior analytical and decision making.
• Works well under pressure.
• Excellent at working on multiple projects while meeting deadlines.
• Willingness to go the extra mile to seal the deal.
• Valid driver's license and mode of transportation.

Responsibilities

• Proposal Management: Serve as liaison between proposal team and customers/sub-suppliers to ensure technical and commercial effectiveness to win the bid.
• Coordinate with cross-functional teams in developing proposals and conducting proposal milestone meetings, often outside EST work hours.
• Understand cultural nuances and communication styles amongst teams.
• Review RFQ and communicate technicalities and specifications to Proposal Team.
• Work on multiple proposals simultaneously and meet deadlines.
• Validate final proposal and submit package on customer site.
• Coordinate meetings to resolve technical issues among teams and customer.
• Learn automation and communicate customer specifications.
• Lead discovery, translate production challenges into solution requirements, identify risks.
• Manage RFQ and PO portals and communicate outcomes to team.

Skills

Customer facing sales

Robotics knowledge

Automation knowledge

Communication skills

Presentation skills

Negotiation

Education

Bachelor's or Master's in engineering

Tools

MS Office

Job description

The role of Senior Sales Engineer involves aiding sales executives in selling solutions to potential clients, carrying out strategic deals, and aligning customer needs with proposed solutions. Sales Engineers have a solid background in technical knowledge and possess excellent communication and presentation abilities. Will have ownership of technical opportunities and responsibility of growing accounts, developing new customers, and influencing revenue.

Job responsibilities:

1. Proposal Management 40%

• Serve as a liaison between proposal team and customers/sub-suppliers to ensure technical and commercial effectiveness to win the bid
• Coordinate with cross-functional teams in developing proposals and conducting proposal milestone meetings, which sometimes occur outside the EST 8-5 time zones
• Understand cultural nuances and communication styles amongst teams
• Review and analyze Request for Quote (RFQ) and communicate technicalities and specifications given by customer to the Proposal Team
• Ability to work on multiple proposals simultaneously while maintaining deadlines
• Validating final proposal and submitting final package on customer's proposal site
• Coordinate meetings to solve technical issues if/when they arise between Proposal Team, Technical Team and customer
• Learning automation and communicating customer specifications.
• Leading discovery, translating production challenges into solution requirements, identifying risks.
• Manage RFQ and purchase order portals and communicate outcomes to entire team

2. Customer Relations 50%

• Develop and maintain relationships with key stakeholders to stay relevant on potential RFQs and give insight to competitive bids
• Build and sustain viable relationships by responding quickly to emails, answering phone calls, and making weekly client visits in the assigned area
• Scout for new business opportunities
• Go above and beyond to generate customer satisfaction and delight

3. Other Task Assigned 10%

• Create and present on Wipro-PARI solutions and product offerings
• Generate monthly and quarterly reports on sales pipeline/sales forecast, account growth, and contribution to bookings or revenue.

Measures of Success:

• Success in the Senior Sales Engineer role will be measured by the individual's ability to drive sales growth, develop new business opportunities, deliver effective proposals, and build strong customer relationships while collaborating cross-functionally to support business objectives.
• Sales growth: Qualified pipeline, bookings, revenue contribution, and account growth.
• New business: New customer opportunities identified and converted.
• Proposal effectiveness: Proposal quality, on-time submissions, win rate, and competitive differentiation.
• Commercial performance: Pricing discipline, margin contribution, and accuracy of estimates.
• Customer relationships: Executive-level engagement, customer retention, and repeat business.
• Internal execution: Effective coordination with proposal, engineering, project management, and global teams.
• Forecasting: Forecast reliability, and timely reporting.

• 3 years of experience in customer facing sales, preferably Industrial
• Robotics and automation knowledge is required
• Demonstrated ability to understand and communicate technical automation solutions.
• Consultative selling and negotiation skills
• Bachelor's or master's in engineering, technical, business, or related degree; equivalent relevant experience considered
• Proficiency in Microsoft Suite
• Ability to make effective, succinct presentation
• Superior analytical and decision making
• Works well under pressure
• Excellent at working on multiple projects while meeting deadlines
• Willingness to go the extra mile to seal the deal
• Valid driver's license and mode of transportation

Preferred Requirements:

• Managing complex proposals, timelines, and risks across cross-functional teams