Senior Sales Development Representative

Radancy; Waltham (MA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical Insurance

401(k) Plan

Unlimited Paid Time Off

Training & Development

Job summary

Radancy is seeking a Sales Development Representative (SDR) to be the first point of contact for prospective customers. You will identify, engage, and qualify potential buyers while building an early pipeline for the Sales organization.

You will work closely with Sales and Marketing to ensure high-quality lead flow, accurate qualification, and smooth handover to sales. Success is measured by qualified meetings and pipeline contribution.

Qualifications

• Experience in Sales Development, Inside Sales, or a comparable B2B sales role.
• Strong understanding of sales cycles, lead qualification, and outbound sales techniques.
• Excellent verbal and written communication in English.

Responsibilities

• Identify and engage potential customers through research and outbound activity.
• Qualify leads and generate opportunities for the Sales team.
• Maintain CRM records and track pipeline against targets.
• Collaborate with Marketing to convert MQLs to SQLs and nurture relationships.

Skills

Sales development

B2B sales

Outbound prospecting

Job description

Overview

Radancy is the global leader in talent acquisition software, helping employers attract and hire the right talent through AI-powered recruiting technology, data-driven insights, and world-class candidate experiences. Our platform enables organizations to streamline hiring, strengthen employer branding, and drive measurable recruitment outcomes at scale.

About the Role

As a Sales Development Representative (SDR), you serve as the first point of direct contact with prospective customers as they begin their buyer journey. You are responsible for identifying, engaging, and qualifying potential customers, building early relationships, and creating a strong pipeline for the Sales organization.

You work closely with Sales and Marketing to ensure high‑quality lead flow, accurate qualification, and a seamless transition into the sales process. Success in this role is measured by qualified meetings, pipeline contribution, and the quality of opportunities passed to Sales.

What does a great Senior Sales Development Representative do?

Customer identification & outbound activity

• Proactively identify potential customers through research, outbound calling, social selling, and analysis of target accounts
• Develop and execute targeted outbound activities across multiple channels (phone, email, social)
• Actively seek out key contacts within qualified accounts to initiate meaningful conversations

Lead generation & qualification

• Generate qualified sales opportunities by clearly articulating Radancy’s solutions and value proposition
• Qualify leads against predefined criteria to ensure strong handover to Sales
• Partner with Marketing to convert marketing‑qualified leads into sales‑qualified opportunities

Communication & relationship building

• Serve as the initial point of contact for prospective customers
• Build early relationships and uncover customer needs through clear, persuasive communication
• Maintain timely, relevant, and professional follow‑up with prospects

Documentation & performance tracking

• Maintain accurate and complete documentation of all activities in the CRM system
• Track outreach, lead quality, and pipeline contribution against defined targets
• Consistently work toward weekly, monthly, quarterly, and annual activity and pipeline goals

Collaboration & continuous improvement

• Work closely with Sales to ensure qualified leads move seamlessly into the sales process
• Share insights and feedback to improve outreach strategies and lead quality
• Continuously develop product, market, and sales knowledge to improve effectiveness

Qualifications

Sales capability & mindset

• Experience in Sales Development, Inside Sales, or a comparable B2B sales role
• Solid understanding of sales cycles, lead qualification, and outbound sales techniques
• Strong commercial curiosity and a desire to build a long‑term sales career

Communication & research skills

• Excellent verbal and written communication skills in English
• Ability to research accounts, identify decision‑makers, and tailor outreach
• Confidence engaging prospects via phone, email, and social channels

Execution & collaboration

• Strong organizational skills and attention to detail, particularly in CRM documentation
• Ability to manage priorities in a fast‑paced, target‑driven environment
• Comfortable working cross‑functionally with Sales and Marketing

Learning & adaptability

• Proactive, self‑motivated, and open to coaching and continuous development
• Ability to adapt to change and evolve with new tools, processes, and sales approaches

Company Values

At Radancy, we are dedicated to the core values that guide our work and culture:

• Innovative SpiritInnovation leads the way. We have a rich history of developing and delivering what’s new and next while valuing every voice on our team. Together, we’re shaping the future and leading the industry forward.
• Rewarding ImpactWork that matters. We strengthen organizations with transformative software that connects people around the world to meaningful careers. This work makes a difference in people’s lives and inspires our team to advance technology with purpose.
• Performance DrivenSuccess drives results. We use data and insights to inform strategy and maximize performance for our customers, all backed by our global teams committed to exceeding expectations with unmatched expertise and support.
• Supportive TeamsCollaboration is our backbone. We foster an environment that inspires our team members to deliver industry‑defining technology. We empower our teams to learn from each other, grow their skills and create positive change in their work and communities.

Our Benefits

At Radancy, we’re transforming talent acquisition with innovative SaaS solutions that deliver measurable impact for our customers and our people. As the global leader in talent technology, we offer a forward‑thinking benefits package designed to accelerate your career, enhance your well‑being and support your financial future. Our offerings include:

• Comprehensive medical coverage, with dental, vision and life insurance
• Competitive 401(k) plan with employer matching
• Unlimited flexible time off (FTO)
• World‑class training that keeps you at the forefront of innovation

Radancy is an equal opportunity employer and welcomes all qualified applicants regardless of race, ethnicity, religion, gender, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristic protected by law. We actively work to create an inclusive environment where all of our employees can thrive. If you require any accommodations during the application process, please reach out to us at [e-mail], and we will work with you to meet your needs.