Senior Sales Compensation Analyst

Cyera; New York (NY); On-site; USD 90,000 - 120,000; Full time

Job summary

Cyera is seeking a detail-oriented Sr. Sales Compensation Analyst to join the Sales Compensation team in New York. You will administer, validate, and report on complex compensation programs across a growing revenue organization.

This role requires hands-on CaptivateIQ experience, strong analytical skills, and the ability to manage multiple plans and stakeholders. You will collaborate with Sales, Finance, Payroll, RevOps, HR, and leadership to drive accuracy and process improvements.

Qualifications

• 5+ years of experience in sales compensation, finance, revenue operations, sales operations, payroll, or a related analytical role.
• Experience administering compensation plans, validating payouts, building compensation logic, and researching commission-related inquiries.
• 3+ years of hands-on CaptivateIQ experience is required.
• Strong written and verbal communication skills.
• Familiarity with SaaS sales compensation plans (AE, SDR/BDR, SE, Channel, Overlay, leadership).
• Experience with large data sets and detailed reconciliations.

Responsibilities

• Administer assigned sales compensation plans in CaptivateIQ, including SE, Channel, Overlay, MBO-based plans, and other programs.
• Support monthly and quarterly commission processing, including payout validation and reconciliation.
• Maintain compensation rules, plan logic, participant data, credits, quotas, and payouts.
• Review and validate commissionable data, including bookings, attainment, splits, hierarchy, quotas, and eligibility.
• Investigate and resolve compensation inquiries, disputes, and exceptions.
• Partner with Sales, Finance, Payroll, RevOps, HR, and leadership to resolve issues.
• Assist with compensation reporting, payouts summaries, attainment reporting, and ad hoc analysis.
• Identify process improvements and automation opportunities within compensation processes.

Skills

Analytical thinking

Attention to detail

Communication skills

Excel/Google Sheets

Problem solving

Cross-functional collaboration

Tools

CaptivateIQ

Salesforce

SQL

Tableau/Looker/Power BI

Job description

• We are seeking a detail-oriented and analytical Sr. Sales Compensation Analyst to join our Sales Compensation team


• This role will support the administration, validation, reporting, and ongoing management of sales compensation programs across a growing revenue organization


• The Sr. Sales Compensation Analyst will play a key role in ensuring accurate and timely commission processing, maintaining compensation plans in CaptivateIQ, resolving compensation inquiries, supporting reporting, and partnering cross-functionally with Sales, Finance, Payroll, RevOps, HR, and leadership


• This is a highly visible role that requires strong analytical skills, excellent attention to detail, hands-on CaptivateIQ experience, sound judgment, and the ability to operate in a fast-paced environment with multiple compensation plans, teams, and stakeholders


• Administer assigned sales compensation plans in CaptivateIQ, including but not limited to SE and SE Leadership, Channel and Channel Leadership, Overlay, MBO-based plans, and other special incentive programs


• Support monthly and quarterly commission processing, including payout validation, audit checks, and reconciliation


• Maintain and update compensation rules, plan logic, participant data, crediting, quotas, hierarchies, and payout calculations within CaptivateIQ


• Review and validate commissionable data, including bookings, attainment, crediting, splits, hierarchy assignments, quotas, and plan eligibility


• Investigate and resolve compensation inquiries, disputes, and exceptions in a timely and professional manner


• Partner with Sales, Finance, Payroll, RevOps, HR, and Sales Leadership to research and resolve compensation-related issues


• Support the issuance, tracking, and documentation of compensation plans


• Maintain accurate documentation of plan rules, processes, exceptions, approvals, and standard operating procedures


• Assist with compensation reporting, including payout summaries, attainment reporting, inquiry tracking, and ad hoc analysis


• Identify process improvements, automation opportunities, and control enhancements within the compensation process


• Provide backup support across other compensation plan areas and assist with cross-training to improve team coverage


• Support annual and mid-year compensation plan rollouts, plan testing, and communication efforts


• Success in This Role Looks Like:


• Commission payouts are accurate, timely, and well-supported


• CaptivateIQ plans, rules, participant data, and calculations are maintained accurately


• Compensation inquiries are researched and resolved efficiently


• Assigned plans are clearly documented and consistently administered


• Exceptions, disputes, and approvals are tracked appropriately


• Cross-functional partners have confidence in compensation data and processes

This person should be comfortable owning a portfolio of compensation plans while also supporting broader team initiatives, including reporting, controls, documentation, process improvement, and CaptivateIQ optimizationThe ideal candidate is highly analytical, detail-oriented, and experienced in administering complex compensation plans within CaptivateIQThey are proactive, organized, and comfortable working with sensitive compensation dataThey can balance recurring operational responsibilities with ad hoc requests, investigations, and cross-functional supportStrong Excel or Google Sheets skills, including formulas, lookups, pivot tables, and data validationAbility to manage multiple priorities and deadlines, especially during month-end, quarter-end, and year-end cycles5+ years of experience in sales compensation, finance, revenue operations, sales operations, payroll, or a related analytical roleExperience administering compensation plans, validating payouts, building compensation logic, and researching commission-related inquiriesExperience working with large data sets and performing detailed reconciliations3+ years of hands-on CaptivateIQ experience is requiredStrong written and verbal communication skills including drafting compensation plan documentsStrong analytical, problem-solving, and organizational skillsHigh attention to detail and commitment to accuracyAbility to explain compensation calculations and policies clearly to non-technical audiencesComfortable working cross-functionally with stakeholders across Sales, Finance, Payroll, RevOps, HR, and leadershipExperience with Salesforce or other CRM systemsFamiliarity with SaaS sales compensation plans, including AE, SDR/BDR, SE, Channel, Overlay, and leadership plansExperience supporting MBOs, SPIFFs, one-off incentive plans, or special compensation programsExperience with reporting or BI tools such as Tableau, Looker, Power BI, or similar platformsPrior experience improving or optimizing compensation processes within CaptivateIQBasic SQL knowledge or experience querying data is a plus