Senior Sales advisor

Elite Associates Europe Limited; New York (NY); On-site; USD 60,000 - 74,000; Full time

Job summary

Elite Associates Europe Limited in London is seeking a Senior Sales Associate for luxury timepieces. You will be the brand ambassador delivering boutique service and cultivating relationships with HNW clients. The role focuses on sales performance, product guidance, and maintaining an exquisite client experience.

Ideal candidates have luxury retail or fine watchmaking experience, strong storytelling, and impeccable presentation. English fluency required; other languages a plus.

Qualifications

• Experience in luxury retail or fine watchmaking.
• Proven ability to manage relationships with high-net-worth clients.
• Strong sales acumen with attention to storytelling and detail.
• Impeccable presentation and communication skills.
• Fluency in English; additional languages are a plus.

Responsibilities

• Achieve and exceed individual sales and clienteling targets.
• Provide expert advice on fine timepieces and horological craftsmanship.
• Cultivate long-term relationships with HNW clients and collectors.
• Deliver an exceptional client experience in line with luxury service standards.
• Support boutique operations, stock management, and visual presentation.
• Handle transactions and after-sales service with professionalism and discretion.
• Collaborate with the team to maintain excellence across boutique activities.

Skills

Luxury retail

HNW client management

Sales excellence

Presentation

Communication

Job description

Senior Sales Associate – Luxury Timepieces

£50,000

About the Role
We are seeking an experienced Senior Sales Associate with a passion for fine watchmaking and luxury service. In this role, you will act as a true brand ambassador, delivering an exceptional boutique experience while building lasting relationships with discerning and High-Net-Worth (HNW) clients.

You will drive sales performance, provide expert product guidance, and contribute to a refined, client-focused environment that reflects the heritage and excellence of the brand.

Key Responsibilities

• Achieve and exceed individual sales and clienteling targets.
• Provide expert advice on fine timepieces and horological craftsmanship.
• Cultivate strong, long-term relationships with HNW clients and collectors.
• Deliver an exceptional client experience in line with luxury service standards.
• Support boutique operations, stock management, and visual presentation.
• Handle transactions and after-sales service with professionalism and discretion.
• Collaborate with the team to maintain excellence across all boutique activities.

Ideal Profile

• Proven experience in luxury retail or fine watchmaking.
• Skilled in HNW client relationship management and personalized service.
• Strong sales acumen with attention to detail and storytelling ability.
• Impeccable presentation and communication skills.
• Fluency in English; additional languages are a plus.