Sales Associate - Luxury Watches

LV Luxury Jewelers; Las Vegas (NV); On-site; USD 50,000 - 80,000; Full time

Benefits offered by this job

Competitive salary plus commission

401k match

Medical, dental, vision insurance

Paid vacation

Job summary

A premier luxury watch boutique is seeking a high-performing Sales Associate to deliver an elevated client experience and achieve sales goals. You will build long-term relationships through exceptional service and product knowledge. Responsibilities include maintaining knowledge of luxury timepieces, achieving individual sales targets, and ensuring operational excellence. Candidates should have a minimum of 2 years in luxury retail sales with a strong ability to foster client relationships. Competitive salary plus commission and benefits offered.

Qualifications

• Minimum 2 years of sales experience in luxury retail or high-end environments.
• Proven ability to build and maintain long-term client relationships.
• Strong communication, presentation, and interpersonal skills are essential.
• Goal-oriented with a demonstrated ability to meet or exceed sales targets.
• Comfortable using CRM and POS systems.
• Ability to work flexible schedules, including weekends and holidays.

Responsibilities

• Deliver a personalized, luxury client experience.
• Achieve and exceed individual sales targets.
• Maintain in-depth knowledge of all brands and collections.
• Achieve and exceed individual sales targets and KPIs.
• Utilize consultative selling techniques to recommend appropriate timepieces across brands.
• Accurately process sales, special orders, deposits, and service transactions.
• Maintain in-depth knowledge of all brands, collections, and complications carried by Horologio.
• Clearly articulate brand heritage, craftsmanship, and technical features.
• Stay current on new product launches and industry trends.
• Maintain immaculate personal presentation and uphold luxury grooming standards.
• Ensure showcases and sales floor meet brand and visual merchandising standards.
• Accurately document client interactions and preferences in CRM systems.
• Work collaboratively with team members and leadership to achieve boutique goals.

Skills

Sales experience

Client relationship building

Communication skills

Interpersonal skills

Tools

CRM systems

POS systems

Job description

Job Summary

Horologio is a premier multi-brand luxury watch boutique representing over 15 prestigious Swiss watchmakers. We are seeking a high-performing Sales Associate with a passion for fine timepieces, luxury service, and relationship-based selling. This role is responsible for delivering an elevated client experience, achieving individual sales goals, and building long-term client relationships through exceptional service, product knowledge, and CRM discipline.

Key Responsibilities

Client Experience & Relationship Building

• Deliver a personalized, luxury client experience from greeting through post-sale follow-up
• Build, manage, and grow a personal client book using CRM best practices
• Conduct consistent outreach and follow-up to nurture long-term client relationships

Sales Performance

• Achieve and exceed individual sales targets and KPIs
• Utilize consultative selling techniques to recommend appropriate timepieces across multiple brands
• Accurately process sales, special orders, deposits, and service transactions

Product Knowledge

• Maintain in-depth knowledge of all brands, collections, and complications carried by Horologio
• Clearly articulate brand heritage, craftsmanship, and technical features
• Stay current on new product launches and industry trends

Operational Excellence

• Maintain immaculate personal presentation and uphold luxury grooming standards
• Ensure showcases and sales floor meet brand and visual merchandising standards
• Accurately document client interactions and preferences in CRM systems
• Work collaboratively with team members and leadership to achieve boutique goals

Qualifications

Required

• Minimum 2 years of sales experience in luxury retail or high-end client-facing environments
• Proven ability to build and maintain long-term client relationships
• Strong communication, presentation, and interpersonal skills
• Goal-oriented with a demonstrated ability to meet or exceed sales targets
• Comfortable using CRM and POS systems
• Ability to work flexible schedules, including weekends and holidays

Preferred

• Experience selling luxury watches, fine jewelry, or premium consumer goods
• Knowledge of Swiss watchmaking or horology
• Experience working in a multi-brand luxury environment

• Competitive salary plus commission
• 401k match
• Medical, dental, vision insurance offered
• Paid vacation