Senior SaaS Onboarding & Implementation Lead

Zenoti; Seattle (WA); Hybrid; USD 85,000 - 110,000; Full time

Benefits offered by this job

Attractive compensation

Regular social activities

Community initiatives

Job summary

A cloud-based software provider for wellness in Seattle is seeking a Senior Product Specialist to enhance customer adoption of their solutions. This role involves driving implementations, managing customer relationships, and requires 6-9 years of experience in enterprise software. Strong communication skills and flexibility for night shifts are important. Compensation ranges from $85,000 to $110,000 USD, along with opportunities for growth and innovation within the wellness industry.

Qualifications

• 6-9 years of experience in Implementation and support of Enterprise products.
• Open to work in the Night Shift.
• Experience in the wellness/spa industry a plus.

Responsibilities

• Work with customers to define requirements.
• Drive demos and solution reviews with customers.
• Ensure successful implementation of Zenoti products.

Skills

Implementation experience

Strong communication skills

Problem-solving skills

Ability to manage multiple projects

Software exposure

Customer presentation skills

Tools

MS Office

JIRA

Basecamp

Job description

A cloud-based software provider for wellness in Seattle is seeking a Senior Product Specialist to enhance customer adoption of their solutions. This role involves driving implementations, managing customer relationships, and requires 6-9 years of experience in enterprise software. Strong communication skills and flexibility for night shifts are important. Compensation ranges from $85,000 to $110,000 USD, along with opportunities for growth and innovation within the wellness industry.