Senior Room Inspector & Housekeeping Lead

AC Louisville; Louisville (KY); On-site; USD 35,000 - 42,000; Full time

Benefits offered by this job

Medical/Dental/Vision plans

Life insurance

401k with Company Match

Tuition assistance

Discounted room rates

Training & development

Job summary

Concord in Louisville, KY is hiring a Room Inspector (Senior Housekeeper) to lead quality inspections and support the housekeeping team, ensuring guest rooms and public areas meet brand standards.

You will supervise Room Attendants, assign daily tasks, report maintenance needs, and respond to guest requests to boost satisfaction. This on-site, full-time role offers comprehensive benefits and growth opportunities.

Qualifications

• Inspect guest rooms and public areas daily to ensure cleanliness and brand standards.
• Support Room Attendants, ensuring productivity and adherence to procedures.
• Report maintenance concerns and verify completion to ensure rooms are guest-ready.
• Respond to guest and employee requests to enhance satisfaction.
• Maintain organized linen rooms, storage areas, and housekeeping carts.
• Coach team on cleaning standards, safety practices, and performance.

Responsibilities

• Inspect guest rooms and public areas daily to ensure cleanliness, presentation, and brand standards are met.
• Supervise Room Attendants, ensuring productivity and quality.
• Assign daily room tasks, distribute keys, and lead pre-shift meetings.
• Identify and report maintenance concerns; verify completion.
• Respond promptly to guest requests and resolve concerns.
• Maintain organization of linen rooms, carts, and storage areas.
• Train team on cleaning standards, safety, and performance expectations.
• Monitor room status and reporting of cleaned rooms.
• Assist with cleaning duties as needed to meet daily goals.
• Promote a positive team environment focused on safety and guest service.

Skills

Detail oriented

Team leadership

Guest service

Quality inspections

Job description

Concord in Louisville, KY is hiring a Room Inspector (Senior Housekeeper) to lead quality inspections and support the housekeeping team, ensuring guest rooms and public areas meet brand standards.

You will supervise Room Attendants, assign daily tasks, report maintenance needs, and respond to guest requests to boost satisfaction. This on-site, full-time role offers comprehensive benefits and growth opportunities.