Senior Robotics Deployment Program Lead

Comunidade Metodista; North Reading (MA); On-site; USD 150,000 - 190,000; Full time

Job summary

Amazon Robotics is seeking a Principal Technical Infrastructure Program Manager (TIPM) to lead end-to-end deployment services for a global robotics program in the North Reading, MA area. The role emphasizes coordinating across Deployment teams, managing customer delivery solutions, and driving risk-based tradeoff decisions.

The candidate will drive program-level decisions, influence product and engineering teams, and ensure timely delivery of complex deployment services for AR customers across

Qualifications

• 7+ years in end-to-end services delivery.
• 10+ years in technical product or program management.
• Bachelor's degree required.
• Experience with service delivery strategy and cross-functional coordination.
• Experience with HW and SW product management.

Responsibilities

• Act as SPOC for Deployment related to Robotics customers and stakeholder teams.
• Coordinate with Deployment teams on DR, SI, RDE, S&O, IR definitions and customer delivery solutions.
• Establish mechanisms to manage the overall Customer Delivery Solution status by deployment service.
• Lead escalations and tradeoff decisions with customers, stakeholders, and partner teams.
• Develop and publish a clear RACI to create transparency with customer teams.

Skills

End-to-end services delivery

Cross-functional collaboration

Technical product management (HW andSW

Education

Bachelor's degree

Job description

Amazon Robotics is seeking a Principal Technical Infrastructure Program Manager (TIPM) to lead end-to-end deployment services for a global robotics program in the North Reading, MA area. The role emphasizes coordinating across Deployment teams, managing customer delivery solutions, and driving risk-based tradeoff decisions.

The candidate will drive program-level decisions, influence product and engineering teams, and ensure timely delivery of complex deployment services for AR customers across