Senior RMA Failure Analysis Engineer - Power Electronics

Advanced Energy Management Limited; Fort Collins (CO); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical plans

Disability & life insurance

401(k) matching

Paid time off

Volunteer time off

Parental leave

Job summary

Advanced Energy seeks a Senior RMA Failure Analysis Engineer to investigate customer-returned RMAs, determine root causes, and drive corrective actions to improve customer satisfaction and product quality.

You will work with global Service, Quality, Operations, and Engineering teams to analyze field failures, identify trends, and implement solutions to reduce future escapes and enhance overall field performance.

Qualifications

• Bachelor's degree and 5 years of relevant experience, or Master's degree and 3 years.
• Experience conducting root cause investigations and implementing corrective actions preferred.
• Strong knowledge of electronic circuits, PCBs, and manufacturing processes.
• Ability to communicate technical findings to internal stakeholders and customers.
• Experience with 8D, 5 Why, FMEA, CAPA preferred.
• Experience with power electronics, RF systems, HV circuits.

Responsibilities

• Prepare complete, accurate, and timely failure analysis reports for internal and external customers.
• Review warranty and non-warranty RMAs to support accurate and current field quality reporting.
• Collaborate with Operations to identify and mitigate risks associated with field escapes.
• Lead or participate in 8D teams to resolve identified problems.
• Identify, document, and communicate the most probable root causes of failures and drive corrective actions.
• Ensure the integrity and accuracy of failure data, including conditions, symptoms, and failure modes.
• Identify failure trends and provide quantitative analysis of findings.
• Support multiple teams independently and mentor others on investigation techniques and historical trends.
• Maintain thorough knowledge of products and applications.
• Lead implementation of corrective and preventive actions (CAPA) resulting from failure investigations.
• Drive continuous improvement initiatives to enhance failure analysis processes, product reliability, and field quality performance.

Skills

Decision-making

Problem-solving

Organizational skills

Troubleshooting electronics

Verbal and written communication

Quality methodologies

Time management

Education

Bachelor's degree in Electrical Engineering

Master's degree in Electrical Engineering preferred

Job description

Advanced Energy seeks a Senior RMA Failure Analysis Engineer to investigate customer-returned RMAs, determine root causes, and drive corrective actions to improve customer satisfaction and product quality.

You will work with global Service, Quality, Operations, and Engineering teams to analyze field failures, identify trends, and implement solutions to reduce future escapes and enhance overall field performance.