Senior Risk & Fraud Manager, Logistics

Arrivelogistics; Chicago (IL); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Life insurance

Disability insurance

Supplemental coverage

401(k) matching

Employee groups

Team events

Casual dress

Downtown Chicago office

Peloton gym

Job summary

Arrive Logistics in Chicago seeks a proactive Risk Manager to protect operations against carrier fraud and theft. You will bridge Risk and Carrier Sales, building strong internal relationships and educating teams on risk protocols to maintain speed and security.

The role emphasizes leadership of the risk team, design of mitigation processes, KPI-driven management, and coordination with law enforcement for theft incidents, all within Arrive’s growth context.

Qualifications

• Bachelor's degree or equivalent from an accredited institution.
• Minimum 6 years of experience in supply chain risk management, with exposure to fraud and theft prevention in transportation/logistics.
• Prior law enforcement experience or established relationships with law enforcement is a plus.
• Experience in freight brokerage environment is beneficial.
• Strong analytical and problem-solving skills.
• Excellent verbal and written communication abilities.

Responsibilities

• Operational Team Leadership: Lead, mentor, and develop the operational risk team; manage workflows and performance.
• Risk Mitigation & Process Optimization: Design and refine risk processes; audit workflows and ensure scale with growth.
• Internal Relationship Building & Education: Serve as Risk liaison to Sales; educate and coach teams on risk protocols.
• Ticket & Case KPI Management: Own intake, triage, and resolution metrics for risk tickets; monitor KPIs.
• Advanced Theft & Fraud Prevention: Lead detection and blocking of fraudulent carriers and theft actors; analyze data to predict vulnerabilities.
• Stolen Freight Recovery Execution: Coordinate recovery efforts with law enforcement and cargo task forces.
• HVHR Oversight: Manage Arrive’s HVHR program; ensure vetting, insurance requirements, and audits.
• Cross-Functional Collaboration: Work with Operations, Compliance, Legal, and Finance to integrate risk management across workflows.

Skills

Risk management

Leadership

Stakeholder education

Data analysis

Fraud prevention

Communication

Education

Bachelor's degree or equivalent

Job description

Arrive Logistics in Chicago seeks a proactive Risk Manager to protect operations against carrier fraud and theft. You will bridge Risk and Carrier Sales, building strong internal relationships and educating teams on risk protocols to maintain speed and security.

The role emphasizes leadership of the risk team, design of mitigation processes, KPI-driven management, and coordination with law enforcement for theft incidents, all within Arrive’s growth context.