Logistics Risk Leader: Fraud & Operations

Rival; Austin (TX); On-site; USD 120,000 - 170,000; Full time

Benefits offered by this job

Medical, dental, vision, life, and LTD

401(k) with company match

Relocation assistance

Onsite gym

Broker’s Brew coffee bar

Free on-site parking

Wellness days & holidays

Employee assistance program

Job summary

Arrive Logistics is seeking a proactive Risk Manager to protect our operations against carrier fraud, strategic cargo theft, and operational risk in Austin, TX. You’ll bridge the Risk department and Carrier Sales, evangelize risk practices, and educate sales teams on why risk protocols matter.

You will lead the risk team, monitor theft prevention KPIs, and coordinate with law enforcement for theft responses. Strong communication and analytical skills are essential.

Qualifications

• Bachelor's degree or equivalent from an accredited educational institution.
• Minimum of 6 years of experience in supply chain risk management, with exposure to fraud and theft prevention within the transportation or logistics industry.
• Prior experience in law enforcement or established relationships with the law enforcement community is a plus.
• Prior experience working within a freight brokerage environment is beneficial.
• Solid understanding of freight and transportation industry fundamentals and knowledge of supply chain security best practices.
• Strong moral and ethical compass, demonstrating integrity and trustworthiness.
• Excellent interpersonal skills and the ability to interact effectively with individuals at various levels within and outside the organization.
• Proven ability to work independently and take initiative.
• Strong analytical and problem‑solving skills.
• Good verbal and written communication skills, with the ability to articulate information clearly and concisely.
• Ability to prioritize tasks and manage workload effectively in a fast‑paced environment.
• Ability to make sound decisions and exercise good judgment.
• Strong attention to detail and organizational skills.

Responsibilities

• Lead, mentor, and develop the operational risk team. Manage daily workflows, set clear performance expectations, and foster a high-performing culture focused on continuous improvement and vigilant risk management.
• Design, implement, and continuously refine robust risk mitigation processes. Audit existing workflows to close security loopholes, standardize risk assessment procedures, and ensure the team scales efficiently alongside Arrive's growth.
• Act as the primary Risk liaison to the Sales organization. Build strong, trusting relationships with sales leadership and reps to foster a culture of shared security. Educate and coach sales teams on the 'why' behind risk protocols, empowering them to spot red flags early.
• Own the intake, triage, and resolution metrics for internal risk tickets. Manage KPIs around response times, resolution accuracy, and ticket volume to ensure risk supports speed with security.
• Lead the implementation and monitoring of advanced practices to identify and block fraudulent motor carriers, strategic theft actors, and fictitious pickups. Proactively analyze data to predict and neutralize vulnerabilities.
• Coordinate immediate recovery efforts in theft or hostage load events by partnering with law enforcement and cargo task forces.
• Oversee Arrive’s HVHR program. Ensure carrier vetting, define permissible commodities, verify insurance requirements, and audit compliance.
• Partner with Operations, Compliance, Legal, and Finance to integrate risk management into daily workflows.

Skills

Operational leadership

Risk mitigation

Stakeholder education

Data analysis

Communication

Project management

Education

Bachelor's degree or equivalent

Job description

Arrive Logistics is seeking a proactive Risk Manager to protect our operations against carrier fraud, strategic cargo theft, and operational risk in Austin, TX. You’ll bridge the Risk department and Carrier Sales, evangelize risk practices, and educate sales teams on why risk protocols matter.

You will lead the risk team, monitor theft prevention KPIs, and coordinate with law enforcement for theft responses. Strong communication and analytical skills are essential.