Risk Specialist

Rival; Chicago (IL); On-site; USD 68,000 - 85,000; Full time

Benefits offered by this job

401(k) matching

Comprehensive benefits

Casual dress code

Downtown Chicago office

Job summary

Arrive Logistics in Chicago, IL is seeking an analytical Risk Specialist to join our Risk department. You will support audits, assess freight and carrier risk, and help refine processes to ensure compliance with internal policies and industry standards.

You’ll work across teams—Sales, Operations, and Compliance— to resolve incidents, automate workflows in Jira, and develop SOPs that improve risk visibility and response times.

Qualifications

• Bachelor's degree or equivalent skills and experience.
• 3+ years experience in brokerage transportation.
• Strong written and verbal communication.
• Strong problem-resolution skills.
• Strong organizational and analytical skills.
• A self-starter with the ability to work independently.
• Ability to multitask in a fast-paced, high-energy environment.
• Strong logical reasoning skills, detail-oriented, with strong follow-through.
• Excellent customer service skills via phone and email.

Responsibilities

• Freight & Carrier Auditing: Evaluate shipments and carrier profiles for compliance.
• Proactive Risk Shielding: Use real-time tools to flag at-risk freight.
• HVHR Carrier Vetting: Review carriers for specialty certifications and badging.
• Commodity Trend Analysis: Assess freight commodities with leadership to adjust risk.
• Escalation Resolution: Manage load escalations within SLAs.
• In-Transit Risk Mitigation: Work with tracking and operations to resolve in-transit risks.
• Quality Assurance: Conduct QA reviews to ensure risk procedures are followed.
• SOP Development: Create and refine risk-workflow SOPs.
• Interdepartmental Alignment: Collaborate with Sales, BD, and Operations on risk policies.
• Workflow Automation & Reporting: Update Jira workflows and templates.

Skills

Analytical

Communication

Organization

Problem-solving

Independent work

Multitasking

Detail-oriented

Customer service

Education

Bachelor's degree or equivalent skills and experience

Tools

Microsoft Office Suite

G-Suite

Job description

Who We Are

Arrive Logistics is a leading transportation and technology company in North America with plans to grow significantly year over year. Our success is a testament to our remarkable team and what we're building together. We’re committed to providing employees with a meaningful work experience and have established an award-winning culture that supports personal and career development in a fun, casual, and collaborative environment.

Who We Want

We are seeking an analytical and proactive Risk Specialist to join our Risk department. This individual will support the team by identifying, assessing, and mitigating a spectrum of risks across the organization. The Risk Specialist will perform routine audits and help to refine processes to ensure adherence to risk standards and best practices.

What You'll Do

Risk Assessment & Compliance Monitoring

• Freight & Carrier Auditing: Evaluate freight shipments and carrier profiles to ensure full compliance with internal policies, customer SOPs, and industry regulations.
• Proactive Risk Shielding: Leverage proprietary, real-time monitoring tools and perform routine audits (e.g., commodity, decertification) to flag at-risk freight and protect the organization from non-compliant carriers.
• High-Value/High-Risk (HVHR) Carrier Vetting: Source, review, and process carriers within Arrive’s network for specialty certifications and badging, communicating directly with carriers via phone and email.
• Commodity Trend Analysis: Continuously assess freight commodities alongside leadership to adapt risk classifications in response to shifting industry trends.

Operational Support & Incident Management

• Escalation Resolution: Manage the load escalation workflow within designated SLAs, adhering to team SOPs and best practices.
• In-Transit Risk Mitigation: Partner directly with the tracking and operations teams to resolve emerging risks for active loads in transit.
• Quality Assurance: Conduct regular quality control reviews to ensure risk mitigation procedures are consistently followed across the board.

Process Optimization & Cross-Functional Collaboration

• SOP Development: Formulate, refine, and document SOPs for new and existing risk workflows to streamline operations without compromising quality.
• Interdepartmental Alignment: Collaborate with Sales, Business Development, and Operations teams to clarify risk policies, align on customer-specific requirements, and promote company-wide risk awareness.
• Workflow Automation & Reporting: Execute key reporting tasks and utilize Jira to update workflows, create templates, and implement basic process automations.

Qualifications

• Bachelor's degree or equivalent skills and experience.
• 3+ years experience in brokerage transportation.
• A working knowledge of Microsoft Office Suite and G-Suite.
• Strong written and verbal communication skills.
• Strong problem-resolution skills.
• Strong organizational and analytical skills.
• A self-starter with the ability to work independently.
• Ability to multitask in a fast-paced, high-energy environment.
• Strong logical reasoning skills, detail-oriented, with strong follow-through.
• Excellent customer service skills via phone and email.

The Perks of Working With Us

• Take advantage of our comprehensive benefits package, including medical, dental, vision, life, disability, and supplemental coverage.
• Invest in your future with our matching 401(k) program.
• Build relationships and take part in learning opportunities through our Employee Resource Groups.
• Enjoy office wide engagement activities, team events, happy hours and more!
• Leave the suit and tie at home; our dress code is casual.
• Work in the heart of downtown Chicago, IL!
• Sweat it out at the LifeStart gym in our office building that includes brand new Peloton bikes, top-of-the-line equipment and personal training options.
• Maximize your wellness with free counseling sessions through our Employee Assistance Program
• Take time to manage your physical and mental health - we offer company paid holidays, paid vacation time and wellness days.
• Receive 100% paid parental leave when you become a new parent.
• Get paid to work with your friends through our Referral Program!
• Get relocation assistance! If you are not local to the area, we offer relocation packages and have a Candidate Engagement Specialist who can answer any questions.

$68,000 - $85,000 a year

The base salary range for this position is $68,000 - $85,000, plus bonus and benefits. The range displayed on each job posting reflects the pay range for the position across all locations. Within the range, individual pay is determined based on work location, job-related skills, experience, relevant education or training.

Your Arrive Experience

When we say “award-winning culture,” we mean it. We’ve been recognized as a top workplace by Inc. Fast Company, Fortune, and earned Top Workplaces and Great Place to Work, to name a few. We intend on topping many more of those lists in the years to come, but we’re not in it for the trophies. We’re committed to culture because it keeps us connected to each other and invested in our shared success while having a blast along the way. Our employee-founded resource groups create communities within Arrive’s walls, including Women in Logistics, Emerging Professionals, Prisms, Black Logistics Group, Salute and Unidos.

Notice

To ensure a safe and transparent interview process, we want to note that Arrive Logistics adheres to strict recruitment practices. Candidates undergo an interview process, and Arrive Logistics does not provide unsolicited job offers. If you have concerns about receiving a fraudulent offer, please contact [e-mail] for verification.