Senior Revenue Operations & Incentive Manager

Remote; San Francisco (CA); Remote; USD 86,000 - 102,000; Full time

Job summary

ThoughtExchange is seeking a Senior Manager, Revenue Operations and Compensation to lead RevOps initiatives and own variable compensation for the revenue organization. You will partner with revenue leaders on strategic projects, analytics, planning, and the revenue operating rhythm.

You’ll design incentive plans that drive the right behaviours while staying affordable and scalable. Reporting to the VP of Strategy & Operations, you’ll collaborate with the RevOps team to ensure accurate data,

Qualifications

• 6+ years in Sales Compensation and/or Revenue Operations at a B2B SaaS company.
• Experience forecasting, planning, and revenue operations across Sales, Customer Success, and Finance.
• Hands-on experience administering commissions in CaptivateIQ (or similar ICM platform).
• Track record designing incentive plans for new business, renewal/retention, and expansion.
• Strong financial modelling skills: plan cost, payout, OTE and pay mix.
• Familiarity with SaaS revenue metrics (ARR, ACV, TCV, NRR/GRR).
• Strong Salesforce knowledge; SOQL/SQL or BI tools is an asset.
• Advanced Excel/Google Sheets; scripting or AI automation is a plus.

Responsibilities

• Partner with revenue leaders on strategic and operational projects that improve productivity and efficiency.
• Support the revenue operating rhythm, including bi-weekly forecast and KPI tracking.
• Design annual and in-year incentive plans for all incentive roles.
• Model plan economics to fit each role's variable budget and scale.
• Run monthly commissions close in CaptivateIQ with data validation and payroll handoff.
• Maintain accuracy of plans, data, and users in CaptivateIQ and extend automation.
• Apply commission rules and manage inquiries, disputes, and clawbacks.
• Own commission letters and plan rollouts from rates to sign-off.
• Track plan performance and recommend changes.
• Collaborate with CS Ops, Sales & Marketing Ops, and Salesforce to streamline workflows.

Skills

Sales compensation

Revenue Operations

Cross-functional collaboration

Financial modelling

SaaS metrics

Forecasting

Tools

CaptivateIQ

Spiff

Xactly

QuotaPath

SQL/BI tools

Job description

ThoughtExchange is seeking a Senior Manager, Revenue Operations and Compensation to lead RevOps initiatives and own variable compensation for the revenue organization. You will partner with revenue leaders on strategic projects, analytics, planning, and the revenue operating rhythm.

You’ll design incentive plans that drive the right behaviours while staying affordable and scalable. Reporting to the VP of Strategy & Operations, you’ll collaborate with the RevOps team to ensure accurate data,