Senior Revenue Operations Analyst

ENGINEERINGUK; Chicago (IL); On-site; USD 117,000; Full time

Job summary

An established industry player in travel technology seeks a Senior Advertising Revenue Analyst to join their dynamic team in Chicago. This role focuses on optimizing revenue through contract review and billing analysis, ensuring accuracy and compliance. You'll collaborate with various teams to drive process improvements and support advertising products. With a commitment to fostering an inclusive environment, this company offers a comprehensive benefits package and opportunities for career development. If you're passionate about travel and eager to make an impact, this is the perfect opportunity for you.

Benefits

Generous Time-Off

Parental Leave

Flexible Work Model

Career Development Resources

Qualifications

• 2+ years experience in advertising, compliance, or finance.
• Detail-oriented with a commitment to data integrity.

Responsibilities

• Review advertising contracts to minimize risks and ensure compliance.
• Collaborate with teams to resolve revenue-related issues.

Skills

Analytical Skills

Customer Service

Problem-Solving

Time Management

Education

Bachelor's Degree

Tools

Salesforce

Oracle

Adobe Sign

Google Ad Manager

Tableau

Job description

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Employer Expedia Group Location Chicago, Illinois, United States Salary USD 73,000.00 - 102,500.00 per year;USD 117,000.00 per year Closing date 30 May 2025

View more categories View less categories Sector Travel and Tourism Role Senior Executive Contract Type Permanent Hours Full Time

Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.

Why Join Us?

To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.

We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We`re building a more open world. Join us.

Senior Advertising Revenue Analyst

Introduction to the team

Expedia Group Media Solutions is dedicated to building strong media partnerships with travel advertisers, enabling them to use Expedia's network of differentiated travel brands and global sites to reach travelers around the world. We have revolutionized the way brands reach and connect to online travel consumers, emerging as a leader in online advertising among travel and e-commerce brands. With a growing product portfolio offering a multitude of advertising and sponsorship solutions, our Media Solutions team has built a peerless marketing platform for advertising partners to reach 78 million worldwide unique visitors to Expedia Group sites each month.

Are you passionate about optimizing revenue from an operations perspective? Join our dynamic, results-driven team at the forefront of contract review, and revenue and billing analysis within the global Media Solutions organization. At Revenue Operations, our mission is to amplify advertising sales revenue across brands. We're looking for a proactive individual, eager to drive process enhancements, champion change at scale, and collaborate with teams vital to our success. If this sounds like you, we want to hear from you!

In this role, you will:

• Review advertising contracts and insertion orders to minimize business and financial risks, drive for a solution when faced with challenges, and provide support for any related documents
• Efficiently resolve daily requests for Display and Performance products via a shared Salesforce queue, ensuring accuracy and timeliness
• Collaborate with impacted teams to resolve revenue related issues to ensure business objectives are met and revenue is maximized
• Provide operational support for our Performance Advertising products
• Perform a comprehensive review of advertising campaigns for billing and revenue recognition, ensuring accuracy and timely completion
• Resolve issues and complete administrative tasks in Salesforce, Oracle and Adobe Sign to support financial processes and compliance requirement
• Provide business review and approvals in a global advertising Order Management System (OMS)
• Triage data and revenue recognition errors related to invoicing, working to resolve in a timely manner
• Be the point of contact for elaborate external contracts, responsible for the process from end-to-end, including timely submission
• Drive continuous improvements, define processes for new products and business challenges, and adapt/drive new methodologies for the team and organization
• Complete tax certification to ensure compliance with tax regulations and ensuring validation tools are kept up to date with the latest changes
• Complete audit requests from internal and external auditors, aligning with Lead or Senior Manager
• Lead small to medium size projects, and/or provide project support for additional initiatives, as needed
• Build, update and improve process documentation to streamline operations
• Mentor and onboard new team members, fostering a culture of continuous learning

Experience and qualifications:

• Professional customer service skills, solutions mentality, desire to help through a positive approach and passion for the customer experience
• Developed analytical skills, detail oriented, ability to take ownership of the work assigned, proactive and deliver results timely, reliably, and correctly
• Commitment to data integrity and a proactive, problem-solving mindset
• Independently driven to learn new applications, technologies, and skills
• Ability to create basic process/framework and nurture the adoption of basic change
• Demonstrated ability to prioritize, work independently and the ability to handle multiple tasks and tight deadlines with confidence and ease
• Experience training/coaching peers in areas of moderate complexity
• This role requires a Bachelor's degree and/or 2+ years previous experience in advertising, compliance and/or financial background
• English required (and for some positions a second language)
• Experience working with MS Office applications and intermediate Excel skills required
• 2+ years working in a global, multi-cultural organization
• Basic project management skills
• Experience with Salesforce, Google Ad Manager, Order Management Systems, Tableau and Oracle strongly preferred

The total cash range for this position in Chicago is $73,000.00 to $102,500.00. Employees in this role have the potential to increase their pay up to $117,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.

Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual`s knowledge, skills, and experience. Pay ranges may be modified in the future.

Accommodation requests

If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request.

We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others.

Expedia Group's family of brands includes: Brand Expediareg;, Hotels.comreg;, Expediareg; Partner Solutions, Vrboreg;, trivagoreg;, Orbitzreg;, Travelocityreg;, Hotwirereg;, Wotifreg;, ebookersreg;, CheapTicketsreg;, Expedia Group Media Solutions, Expedia Local Expertreg;, CarRentals.com, and Expedia Cruises. 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50

Employment opportunities and job offers at Expedia Group will always come from Expedia Group`s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you`re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.

Company

Who we are

We are travelers and technologists. We work across time zones, hemispheres, cultures, and languages. We thrive on breaking things down and building them back up again until they're even better.

We know travel can be hard. But we also know it's worth it every time. And because we believe travel is a force for good, we take our roles seriously. We're here to build great products and create connections that truly bring good into the world.

Accommodations and adjustments

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions.

If you require an accommodation or adjustment for any part of the application or recruitment process, please let us know by completing our Accommodation Request Form.

We're a diverse company, that feels like a community

When you join Expedia Group you become part of a global network of passionate travelers and technologists. Everyone is welcome here, and we take purposeful steps to create and nurture a diverse, open culture.

We find meaning in the work we do: together, we can broaden horizons, strengthen connections, and bridge divides.

We’re a truly global company, with offices on almost every continent. Our hybrid working policy empowers our employees to enjoy the benefits of remote working while staying connected to their colleagues.

No matter where you are – or where you dream of being – we’ve got opportunities for you to explore.

Our industry-leading benefits package enables you to create a fulfilling career while staying healthy, happy, and well.

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