Senior Revenue Cycle Client Success Manager

Calpion/Plutus Health; Dallas (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

A healthcare innovation firm in Dallas is seeking a Client Success Manager to oversee client engagements and ensure satisfaction. The ideal candidate will have 7-10 years of experience in revenue cycle management and excellent communication skills. Responsibilities include managing implementation processes, maintaining client relationships, and collaborating with internal teams to drive success. This position requires travel as needed.

Qualifications

• 7-10 years in revenue cycle management and operational processes in a leadership role.
• Participation in revenue cycle operational platform groups preferred.
• Strong interpersonal skills needed.

Responsibilities

• Collaborate with internal teams to assess client needs.
• Manage the implementation process and achievement of milestones.
• Serve as a client advocate to ensure satisfaction and expectations.
• Coordinate regular business reviews with clients.
• Drive client agenda and resolve issues promptly.

Skills

Client relationship management

Analytical thinking

Leadership skills

Attention to detail

Communication skills

Project management

Self-motivated

Education

Bachelor's degree in related discipline

Job description

A healthcare innovation firm in Dallas is seeking a Client Success Manager to oversee client engagements and ensure satisfaction. The ideal candidate will have 7-10 years of experience in revenue cycle management and excellent communication skills. Responsibilities include managing implementation processes, maintaining client relationships, and collaborating with internal teams to drive success. This position requires travel as needed.